
Wolfchase Honda
Bartlett, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Professional service I brought my Honda Accord to Dexter Alexander. He diagnosed the issue quickly and sent the car to be repaired. It was a minor repair and I was pleased I brought my Honda Accord to Dexter Alexander. He diagnosed the issue quickly and sent the car to be repaired. It was a minor repair and I was pleased at the swift service. The best part: there was NO charge AND I received a complimentary car wash. Perfect! More
Oil change Excellent customer service, It did not take as long as expected since they were busy. Each employee I dealt with were very nice and polite. Excellent customer service, It did not take as long as expected since they were busy. Each employee I dealt with were very nice and polite. More
Outstanding Customer Service! Brought my CRV in for 120,000 mile maintenance. As always, Dexter provided exceptional customer service. He always goes above and beyond! Additiona Brought my CRV in for 120,000 mile maintenance. As always, Dexter provided exceptional customer service. He always goes above and beyond! Additionally, I appreciated the email reminder of my appointment. More
Extra friendly service Always a pleasure when smiling people are so eager to assist and help you! These guys are super and have been for the many years I have known most Always a pleasure when smiling people are so eager to assist and help you! These guys are super and have been for the many years I have known most of them. Thanks to Billy and mostly Abdul. More
Oil Change Service & Prior Service Check I was greeted in the service isle by Jeff Scola who gave my paperwork to Dexter Alexander, my previous service advisor. Dexter noted my concern and t I was greeted in the service isle by Jeff Scola who gave my paperwork to Dexter Alexander, my previous service advisor. Dexter noted my concern and took care of the oil change needed. Upon completion of services needed, Dexter discussed the courtesy inspection results and findings regarding previous repair service. Everyone was professional and friendly. More
Service I have been having my oil changed by the Honda Service Department there since the purchase of my first Honda (approx. 2006). I have always been pleas I have been having my oil changed by the Honda Service Department there since the purchase of my first Honda (approx. 2006). I have always been pleased by the service and was particularly impressed by Tony Duggan at my last service who went above and beyond. Thank you, Freeda Partridge More
New car purchase Everything went well, it was a short process and I was able to purchase a car that I like. The finance department was also pleasant to work with and h Everything went well, it was a short process and I was able to purchase a car that I like. The finance department was also pleasant to work with and he also explained everything thoroughly. More
Quick fast and exceptional I pulled in at the last minute to get an oil change done yesterday and had an issue, I was quickly attended by Erin, Eric and Abdual. They always give I pulled in at the last minute to get an oil change done yesterday and had an issue, I was quickly attended by Erin, Eric and Abdual. They always give me and my family exceptional customer service! I bought my 3rd Honda from you all and I reuse to buy them buy them at any other place! You all have an outstanding team! Thanks to Reggie and ricky, being so patient with me and my indecisive mother! I love my new civic! Thank you all! More
I would recommend but with a warning label I pay extra for the honda care. they tried to get me to pay for the tow truck. Then they sent a tow truck and he dropped my car off 10 minutes later. I pay extra for the honda care. they tried to get me to pay for the tow truck. Then they sent a tow truck and he dropped my car off 10 minutes later. I know because I followed with the keys. I called 5 hours later and they said they haven't received my car and they didn't know where it was. It was on the lot the whole time, no one bothered to go check to see if it had arrived. On another note: A few months ago I came in trying to buy a second vehicle and no one was to interested in helping me. It's sad because I've had 2 cars with them in 6 years and my lease is up in dec. I ended up buying a Kia for my second car. Not sure yet what I am going to do in December I guess find some dealer who wants my business. Oh and the people at honda finance were great, and the service guy was very polite even when they didn't know where the car was. He seemed busy.Maybe a more organized system would help. None of this can be blamed on one person. More
Excellent service I appreciate the great service that I experienced at Wolfchase Honda. Everyone was friendly and helpful. My wait time wasn’t long, even though my serv I appreciate the great service that I experienced at Wolfchase Honda. Everyone was friendly and helpful. My wait time wasn’t long, even though my service needs were complicated. More