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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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July 26, 2018

Awesome We always got to Dexter when we have an issue with one of our two CRVs. Dexter is always concientious in making sure we are being taken care of and re More

by KARATZLAFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter in service
July 26, 2018

Fast, reliable, and knowledgeable The workers are ALWAYS nice a d friendly even if they are not assigned to you. You are also out in a time and professional manner. More

by KAYTHOMAS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Duggan
Sep 27, 2018 -

Wolfchase Honda responded

Thank you for your loyalty and for your excellent review of our Service Department. It's always nice to hear from our valued customers and I will make sure the Service Manager gets a copy of your review to share with our staff. We appreciate your business and look forward to serving you again.

July 25, 2018

Service excellence at it’s best!!!!! The entire team was professional, communicated very well during the entire process, dressed professionally, and completed my repairs very quickly. Ve More

by 1kathoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar in Service Dept, Abner Turner
Jul 25, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service needs, and thank you for your wonderful review. I am so pleased to hear that you found our team to be professional and efficient. We strive to provide truly exceptional service, so it's really great to read your comments. We truly appreciate your business and look forward to serving you again.

July 25, 2018

Always Above and Beyond The service team from Skylar, Abdul and Tony to the cashier counter always go over and beyond to provide exceptional service as well as keeping me inf More

by shaystew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul, Skylar
Sep 27, 2018 -

Wolfchase Honda responded

We strive to provide truly exceptional service, so it's always rewarding to read comments like yours. Thank you for taking time out of your day to leave us a 5-star rating. We truly appreciate your business and your loyalty.

July 25, 2018

Oil Change and Tire Rotation My overall experience was good. The waiting period was about two hours; however, the shuttle promptly took me to my requested location and picked me u More

by TAMEKAJONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario in Service
July 25, 2018

Customer service I appreciate the fact that each time that I bring a vehichle for service, they recommend only the service that is needed. My service advisor does a gr More

by BRADLEY.EVINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff scola
Sep 27, 2018 -

Wolfchase Honda responded

Thank you for taking time out of you day to provide feedback regarding your recent visit to our service department. I'm so happy to hear that you enjoy the services provided by our Advisors and appreciate the complimentary multi point inspections. Jeff is a valued member of our Service Staff and I will see that he gets a copy of your kind remarks. We truly appreciate your business and look forward to serving you again.

July 25, 2018

I brought my car in for general maintenance. When I pulled into the service center, an attendant approached the car to assist. However, Skylar saw me and came right out to see what I wanted. More

by BERNARDCHERYL60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
Sep 27, 2018 -

Wolfchase Honda responded

It's great to hear that you enjoy servicing your car at Wolfchase Honda and find Skyler pleasant to work with. It's also nice to hear that you found our cashiers to be friendly and appreciate the complimentary car wash. Thank you for your wonderful review and for your continued patronage.

July 25, 2018

Low tire Great service thank you very much. Did not find anything wrong. Filled tire with nitrogen checked low pressure sensor and did not charge me anything More

by DASCHWAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Sep 27, 2018 -

Wolfchase Honda responded

Thank you for taking time out of you day to leave us a 5-star review. I'm so glad to hear that your service appointment went so well and that you found everything to be great. We appreciate your business and look forward to serving you again.

July 24, 2018

Service Department Dexter Alexander is excellent to work with. He is honest, professional, courteous, recommends services as needed. I trust him to take care of my vehic More

by Thompson Family
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Jul 25, 2018 -

Wolfchase Honda responded

Thank you so much for taking time out of your day to leave a 5-star rating for our Service Department and Dexter. Dexter has been here a long time and always goes above and beyond to make sure our customers, and their cars, are well taken care of. We appreciate your business and look forward to serving you again.

July 24, 2018

Oil change I would recommend this service rep. He is always constantly through in explaining service repairs and is always very nice and courteous to work with. More

by EBREWER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Jul 25, 2018 -

Wolfchase Honda responded

Thank you for taking time to recognize Dexter and the wonderful job he does in Service. Dexter always goes above and beyond to make sure our customers are comfortable and communicates throughout the process to keep them informed, all while having a great attitude. We truly appreciate your business and look forward to serving you again.

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