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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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July 20, 2018

Wonderful experience. Never have to wait long. Everyone at this service center is always helpful and friendly. Never have to wait long. They get you in and out as quickly as possible. More

by relrod01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide positive feedback and thank you for your business. I'm so pleased to hear that you always find our staff to be helpful and friendly and that your wait time is reasonable. We strive to provide truly exceptional service to each and every customer. We thank you for your loyalty and look forward to serving you again.

July 20, 2018

Best service Jeff is the best service advisor I trust him to give me good advice about my vehicle. He always remembers my name once I walk through the door and ver More

by imsocute87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for your loyalty to our service department. I'm pleased to hear that you enjoy working with Jeff and that he is always personable and knows you by name. Jeff is a very valuable member of our sales team because of these items you have mentioned. He strives to deliver a personal experience to each customer and goes above and beyond to take care of their service needs. We truly appreciate your business and look forward to serving you again.

July 20, 2018

Great Service Center As always, Wolfchase Honda has the best service center I have ever dealt with and Skylar is an excellent rep. I was disappointed this time though bec More

by Carol's CRV Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar, Bill Thomas
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for taking the time to explain your concerns regarding your recent service appointment. I agree with you 100% and completely understand your point about the pricing on the website. They should correlate with your vehicle model correctly. I am going to do a little investigating for you and see what I can find out and then I will get back with you.

July 20, 2018

Friendly customer service Erin was a great help with my services during my recent visit. Her attitude was so friendly and inviting. You can always appreciate such great persona More

by tishab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
Jul 20, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your service needs. I’m happy to hear that you enjoyed your experience with Erin and found her to be pleasant. We appreciate your business and look forward to serving you again.

July 19, 2018

Oil change / Check maintenance light The service time was excellent and no long waiting time. Professional staff that kept me informed and made recommendations that were beneficial to my More

by bjirby07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexeter Alexander, Service Consultant
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your vehicle's service and for taking time to leave us a review! It sounds like everything went well with your recent visit, the service time, the facility and the attitude of our Service Team. We truly appreciate your business and look forward to serving you again.

July 19, 2018

Honda Service Great experience. Service department was on the ball greeting me quickly to find out what I needed. Time estimate was given and met. Friendly and t More

by JC10456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Brewer, Austin Fortenberry
Jul 24, 2018 -

Wolfchase Honda responded

On behalf of our Service Team at Wolfchase Honda, I would like to thank you for sharing this great review about your recent service experience. We are thrilled that you had a great experience and that you found our staff to be friendly, efficient and professional. We truly appreciate your business and look forward to serving you again.

July 19, 2018

Dexter is so helpful and accomodating! Dexter is always there for me. If I call with a question, he gets right back to me. When I come in, he works with me and gets the job done. Dexter is More

by TERRY38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Jul 24, 2018 -

Wolfchase Honda responded

Thank you so much for your 5-star review and for recognizing Dexter! Dexter is so amazing and has been with our Service Team for many years. He is always on top of our customers' needs and goes above and beyond to provide them with an excellent service experience. We truly appreciate your loyalty and look forward to serving you again.

July 19, 2018

Awesome Very satisfied with the purchase and service of my vehicle. Jeff was wonderful to work with. He took the time to explain everything that was going to More

by nellganier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Jul 24, 2018 -

Wolfchase Honda responded

Thank you so much for sharing your experience with Jeff and Wolfchase Honda. Our goal is 100% customer satisfaction and it sounds like Jeff achieved that goal for us. We want every experience to be 5-star worthy, like yours, and our team works hard to provide just that. We truly appreciate your business and look forward to serving you again.

July 19, 2018

It was outstanding!!!! Dexter was the service manager that took care of my car— He was pleasant and very helpful!!!! I have been a customer of Dexter for many years— He is a More

by TAYLORH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter ( service)
Jul 24, 2018 -

Wolfchase Honda responded

Now that's quite a tribute to Dexter and every bit of it fits him! Dexter has been with us for a long time and we are very lucky to have him on our service team. Dexter always goes above and beyond for our customers and always with a great attitude. We appreciate your loyalty and look forward to serving you again.

July 19, 2018

Above and Beyond The service was wonderful yesterday! I was pleased how they went above and beyond to meet my needs! Tony was especially helpful! Thank you Wolfchase H More

by MJSTANLEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Duggan
Jul 24, 2018 -

Wolfchase Honda responded

We couldn't be happier that Tony provided you with a great service experience. He is a true asset to our Service Team and we are lucky to have him here at Wolfchase Honda. Thank you for taking time out of your day to provide feedback and we loo forward to serving you again.

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