3,969 Reviews of Wolfchase Honda - Service Center
Wonderful experience. Never have to wait long. Everyone at this service center is always helpful and friendly. Never have to wait long. They get you in and out as quickly as possible. Everyone at this service center is always helpful and friendly. Never have to wait long. They get you in and out as quickly as possible. More
Best service Jeff is the best service advisor I trust him to give me good advice about my vehicle. He always remembers my name once I walk through the door and ver Jeff is the best service advisor I trust him to give me good advice about my vehicle. He always remembers my name once I walk through the door and very personable. More
Great Service Center As always, Wolfchase Honda has the best service center I have ever dealt with and Skylar is an excellent rep. I was disappointed this time though bec As always, Wolfchase Honda has the best service center I have ever dealt with and Skylar is an excellent rep. I was disappointed this time though because when I went to schedule online and signed in and it brought up my car and I chose the complete 100,000 mile checkup and it said the cost was $322. But when I called Skylar to discuss if a recall notice on airbags was different from the airbag recall work I had already had done, he quoted me $530. That is a BIG difference from the internet price. The reasoning was because I have 8 spark plugs....but the website pulled up MY vehicle with my mileage so knew I had 8 spark plugs and still quoted me $322. So when you are prepared for $322 and get charged $530....then something needs to be synched up with your internet scheduling and the service department. Skylar mentioned that other customers had complained about this so something should be done. I asked for a discount due to discrepancies and he said he gave me one, but I paid nearly $600 so not sure where a discount came in. Skylar also told me I needed new tires, but the report showed I had 50%+ left on my tires so not sure why I would need new ones until then got to 40%-. I've always trusted the service department but now I feel I need to pay closer attention. I am NOT directing this at Skylar, because he tells me exactly everything and does try to help me out. More
Friendly customer service Erin was a great help with my services during my recent visit. Her attitude was so friendly and inviting. You can always appreciate such great persona Erin was a great help with my services during my recent visit. Her attitude was so friendly and inviting. You can always appreciate such great personality when handling business! More
Oil change / Check maintenance light The service time was excellent and no long waiting time. Professional staff that kept me informed and made recommendations that were beneficial to my The service time was excellent and no long waiting time. Professional staff that kept me informed and made recommendations that were beneficial to my vehicle. The waiting area, as well as the ladies room was clean. More
Honda Service Great experience. Service department was on the ball greeting me quickly to find out what I needed. Time estimate was given and met. Friendly and t Great experience. Service department was on the ball greeting me quickly to find out what I needed. Time estimate was given and met. Friendly and timely..what more can you ask. I would recommend them highly. More
Dexter is so helpful and accomodating! Dexter is always there for me. If I call with a question, he gets right back to me. When I come in, he works with me and gets the job done. Dexter is Dexter is always there for me. If I call with a question, he gets right back to me. When I come in, he works with me and gets the job done. Dexter is pleasant and friendly to all the customers. More
Awesome Very satisfied with the purchase and service of my vehicle. Jeff was wonderful to work with. He took the time to explain everything that was going to Very satisfied with the purchase and service of my vehicle. Jeff was wonderful to work with. He took the time to explain everything that was going to be done to my car. More
It was outstanding!!!! Dexter was the service manager that took care of my car— He was pleasant and very helpful!!!! I have been a customer of Dexter for many years— He is a Dexter was the service manager that took care of my car— He was pleasant and very helpful!!!! I have been a customer of Dexter for many years— He is always pleasant and I know he will always be honest with me!! He knows his business and tries to help in anyway he can—- I will continue to come to him as long as I have a Honda ( which will be forever) More
Above and Beyond The service was wonderful yesterday! I was pleased how they went above and beyond to meet my needs! Tony was especially helpful! Thank you Wolfchase H The service was wonderful yesterday! I was pleased how they went above and beyond to meet my needs! Tony was especially helpful! Thank you Wolfchase Honda! More