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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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July 16, 2018

Very Excellent Thanks to all for a great job!! I was very impressed with the wonderful service that was provided to me. I would recommend for all my friend's. More

by SEMSEM05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youmni Hamami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Lawrence, Scott Alexander
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent vehicle service. I'm happy to hear that we did a great job and that you were impressed with our team. We truly appreciate the opportunity to serve you and thank you for your recommendations.

July 16, 2018

Service Most employees at Wolfchase Honda are very sweet and welcoming. I would recommend anyone to go check them out for your service needs as well as purch More

by KENDALLMWILKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hargrove-he was very kind and helpful. I appreciated his customer service and friendliness was awesome. One thing I did not appreciate was when whomever changed my oil, they did not reset it. However Eric did it for me with no problem. , Mike Jones
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for your recommendations and thank you for taking time to leave such a wonderful review for others to read. We feel it's important for people to hear from our customers first hand about their experiences, so we truly appreciate your great comments. We look forward to serving you again.

July 16, 2018

satifaction Dexter Alexander very professional greets you with attitude of I really care about my customers .Kudos!! keep up the good work. I greatly recommend Ho More

by GFTABOR41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Alexander
Jul 24, 2018 -

Wolfchase Honda responded

Dexter really does care about our customers and always goes above and beyond to make sure each and every customer is taken care of in a timely and professional manner. I will make sure he gets a copy of your kind remarks. We truly appreciate your business and we also appreciate that you took time out of your day to provides this great review. We look forward to serving you again.

July 16, 2018

Wonderful experience in the service center. The services guy "Dexter" communicated with me on my car. He gave an estimated wait time and spoke with me on the things the mechanic notice during m More

by krjones1913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent oil and filter change. I'm so happy that you enjoyed your experience with Dexter and that he communicated with you throughout the process. We truly appreciate your business and look forward to serving you again.

July 15, 2018

Savvy Service You are greeted immediately upon arrival by professional, courteous staff. You are kept updated on services or future services your vehicle might need More

by lilladyzpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide us with a 5-star rating! I'm so happy to hear that you enjoyed your service visit and found our staff to be both professional and efficient. We truly appreciate your patronage and look forward to serving you again.

July 15, 2018

Oil Change As always the service was excellent . My oil change was done in record time. I have a 2004 Accord and it has been a great car. I always use Wolf Ch More

by LOGANSMEME22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am so sorry but my short term memory isn't what it use to be. Derrick help me with a question, Mario Rossio wrote up my ticket and I didn't catch the name of the person that help me when I drove in.
Jul 24, 2018 -

Wolfchase Honda responded

First and foremost, thank you for your loyalty! It's great to see that you have serviced your Accord here for almost 15 years now and that you enjoy the service provided by our team. We appreciate your business and look forward to serving you and your accord again.

July 15, 2018

Maintenance Friendly fast knowledgeable and dependable. I appreciate all the staff at Wolfchase honda. I would recommend this dealership to anyone that is looking More

by swtpnk2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scola
Jul 24, 2018 -

Wolfchase Honda responded

Thank you so much for your wonderful review of our dealership. It's great to hear that you enjoy dealing with both our sales and our service departments and that you find our staff to be friendly and knowledgeable. We truly appreciate your business and your recommendations and we look forward to seeing you again.

July 14, 2018

Great service! I went for an oil change on a Friday while the service department was busy. It took the amount of time that was estimated. Everyone was friendly and h More

by David W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 19, 2018 -

Wolfchase Honda responded

David, thank you so much for your excellent review! We truly appreciate the opportunity to serve you and are happy to hear that everything was great. I'm especially glad to hear that you enjoyed some of our amenities like the popcorn and water. We do strive to provide truly exceptional service, so it's always a plus to hear that directly from our customers. We truly appreciate your business and look forward to serving you again.

July 14, 2018

Awesome The service staff was professional and friendly. The wait time was very good.i will always use Wolfchase Honda for all my sales and service needs. More

by REEDHELEN1701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Jul 19, 2018 -

Wolfchase Honda responded

Thank you so much for taking time out of your day to leave us a 5-star review. I'm pleased to hear that you enjoyed your visit to our Service Department and found them to be professional and efficient. We truly appreciate your loyalty and look forward to serving you again.

July 14, 2018

Professional service I brought my Honda Accord to Dexter Alexander. He diagnosed the issue quickly and sent the car to be repaired. It was a minor repair and I was pleased More

by JERRYGENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Jul 19, 2018 -

Wolfchase Honda responded

Thank you for taking the time to provide such nice feedback about your recent visit to our Service Department. I'm happy to hear Dexter got you fixed up and ready to go in an efficient manner and that you enjoyed your free car wash. We appreciate your business and look forward to seeing you again.

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