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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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May 30, 2018

excellence Dexter is always professional and the service department is very thorough. I have been doing business with wolfchase Honda for many years, very few pr More

by SHAPPYCHEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
Jun 01, 2018 -

Wolfchase Honda responded

Thank you so much for your great review and for your loyalty! We truly appreciate your continued business over the years and look forward to serving you again. Dexter is a valued member of our Service Team and I will make sure he gets a copy of your kind remarks.

May 30, 2018

Jeff Scola is the best. The service department is efficient,friendly and timely. Jeff Scola is always Johnny on the spot. Jeff Scola is the reason I continue to patronize Wo More

by WILLIAM.CHAMBERLAIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scola
Jun 01, 2018 -

Wolfchase Honda responded

Thank you so much for your kind review. We appreciate your loyalty and continued business. I'm happy to hear that you enjoy dealing with Jeff Scola. Jeff is a valued member of our Sales Team and always goes above and beyond for our customers. I will see that he gets a copy of your review. We look forward to serving you again.

May 29, 2018

Awesome My visit was great every one was nice and pleasant I was told there was a two hour wait I didn’t mind the wait I had complimentary coffee and a danish More

by LATONIABROOKS91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Jun 01, 2018 -

Wolfchase Honda responded

We're so happy to hear that you enjoyed your recent visit with our Service Department as we strive to provide truly exceptional service. It's also wonderful to hear that you enjoyed our complimentary amenities like the coffee bar and the danish. We truly appreciate your business and look forward to serving you again.

May 27, 2018

Oil chg, tire rotation Jeff was very pleasant to talk to, informand me of what service my car needed, handled communication very well, made sure I felt I was an important More

by BEVERLYSLUSSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
May 28, 2018 -

Wolfchase Honda responded

I'm happy to hear that you enjoyed your recent service visit with Jeff. He is a valued member of our Service team and I will make sure he gets a copy of your recognition and comments. We truly appreciate your business and look forward to serving you again.

May 26, 2018

Too long I thought it took too long to change my oil. I got there early it took two hours to get my car back. Everyone was very professional and did a good j More

by MIMIPUDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t see their names.
May 26, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent service visit at Wolfchase Honda. I'm disappointed that you had a longer wait than expected and certainly do understand that your time is valuable. I will make sure everyone involved in your service visit gets a copy of your review and will pass it along to management so that they can discuss this in the next meeting. It's comments like yours that give us an opportunity to improve. Thank you so much for your business and we look forward to serving you again.

May 26, 2018

Fairly quick great service I went in after work and got all done in a couple of hours and now I feel safer going out of town on vacation More

by TMANSFI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
May 26, 2018 -

Wolfchase Honda responded

It's great to hear that you enjoyed your recent visit to our Service Department and that you are now at ease taking it on vacation. We truly appreciate your business and wish you safe and happy travels! Thank you for your great review and we look forward to serving you again.

May 25, 2018

Great! Great communication and incredibly friendly. Put the back up sensors in and also told us everything they did. Eric was very friendly and helpful and g More

by CHEFBALTZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric in service
May 26, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent vehicle service, we truly appreciate the opportunity. I'm happy to hear that you enjoyed the communication and demeanor demonstrated by Eric. Eric is a very valuable team member and we're lucky to have him on our staff. We truly appreciate your business and look forward to serving you again.

May 25, 2018

Detailed information about my car with great customer servic Dexter is always very nice and knowledgeable about what the car needs and whatever problems it may be having. He recommended other services that my ca More

by feleciap73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
May 26, 2018 -

Wolfchase Honda responded

Thank you for your great review and for trusting Wolfchase Honda with your vehicle's service needs. Dexter is just a wonderful person, always has the best attitude and strives to provide our customers with the best service experience possible, so it's rewarding to read your comments about him. I will make sure he knows that you recognized him in your review and provide him with a copy. We truly appreciate your business and look forward to serving you again.

May 25, 2018

Excellent customer service. As usual, Dexter was outstanding and got me in and out quickly and efficiently. He is always thougtful and friendly. He is also knowledgeable and und More

by fawc1801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
May 26, 2018 -

Wolfchase Honda responded

Thank you for your great review! I know Dexter will be happy to read the feedback you have provided as he always goes above and beyond for our customers. We truly appreciate your patronage and look forward to serving you again.

May 25, 2018

Service Visit Excellent service and communication with customer. The staff is great at handling routine service matters as well as diagnosing, explaining and provi More

by ALEXJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
May 26, 2018 -

Wolfchase Honda responded

We truly appreciate you taking time out of your day to provide feedback for our Service Department. I'm happy to hear that your service visit went well and that you appreciate the level of service provided. We truly appreciate your loyalty and look forward to serving you again.

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