Wolfchase Nissan - Service Center

Noise diagnosed I was hearing a noise and they were very efficient in diagnosing the problem. It will take a return trip to fix the problem. Great people I was hearing a noise and they were very efficient in diagnosing the problem. It will take a return trip to fix the problem. Great people More

Maintenance The service associate was very abreast of what I needed done. The time to do all repairs was done in a timely fashion. I was also informed of the pro The service associate was very abreast of what I needed done. The time to do all repairs was done in a timely fashion. I was also informed of the progress and when the work was completed. More

Horrible Very dissatisfied and displeased with service I received. I had to take my car back twice. I was overcharged for services not rendered.Horrible experi Very dissatisfied and displeased with service I received. I had to take my car back twice. I was overcharged for services not rendered.Horrible experience More

Oil change Nee to have less wait time with sevice department. The employees have very nice. I will recommend a friend if they own a Nissan product. Thanks you fo Nee to have less wait time with sevice department. The employees have very nice. I will recommend a friend if they own a Nissan product. Thanks you for the experience. More

Very good experience I had a very good experience I am very satisfied. I had taken additional warranty on my car when purchased and it came in handy I only paid the deduct I had a very good experience I am very satisfied. I had taken additional warranty on my car when purchased and it came in handy I only paid the deductible. Now I am concerned if I have any recalls on my 2012 that I am not aware of. More

Full brake job. Technician did excellent and timely job. Service writer Tiffany is very friendly and knowledgeable. Price was very reasonable and the facility is comf Technician did excellent and timely job. Service writer Tiffany is very friendly and knowledgeable. Price was very reasonable and the facility is comfortable. Thank you More

Not totally satisfied I wasn’t satisfied with this visit because service issues nor suggested/recommended repairs were not offered or communicated to me nor was I given any I wasn’t satisfied with this visit because service issues nor suggested/recommended repairs were not offered or communicated to me nor was I given anything in writing. Also due to prior issues with my car and whenever the issue of stalling or hesitation occurs a service technician rides along to mimic the issue however this time I was told that in Order for that to happen I would have to pay 135 dollars and I told Mrs. Cartwright that I did not want a diagnositic reading or to be put on a machine I just wanted to confirm that what I was feeling was an actual issue as I have done before. I also told her that I had a warranty and she said that she could not find it in her system and asked me who did I get it through and I told her Nissan. She still could not find it. At this point I was getting frustrated because none of things I asked to be checked on my car were checked. Also when I got in my car my tires were not aired up and the sticker on my windshield for the next oil change which listed tire battery and brake wasn’t check off. I have always been happy with my car been serviced and there and how it drove afterwards. I try to keep up with all recommended services and filter changes however this time no one had time to inform me of ANYTHING going on with my car other the price of what something cost and to service the next person in line!! Unsatisfied customers! More

Faith Spears Nothing but a great experience. My service representative kept me informed throughout the process. I needed a rental & that was a seamless experience. Nothing but a great experience. My service representative kept me informed throughout the process. I needed a rental & that was a seamless experience. I really appreciate the great customer service. More

Last minute service for tire I was driving to work (commute 120 miles round trip daily) and felt my car wasn't handling like normal. I toggled thru on screen display and saw that I was driving to work (commute 120 miles round trip daily) and felt my car wasn't handling like normal. I toggled thru on screen display and saw that tire pressure was 10 lbs low. I called into Wolfchase, left voicemail with Ms. Tiffany, service advisor, and advised that I would be arriving as soon as possible for repair. As I continued to drive the tire pressure continued to fall and eventually I decided to pull over and change with the spare. During that tome, Ms. Tiffany called back and asked if I was still on my way and checked that I wasn't stranded. I arrived and Ms. Tiffany ensured all was handled, as I had purchased safeguard on wheels and tires, when purchased my vehicle. As always a fantastic experience at Wolfchase; even with the stress of a tire with a nail in side wall. More

Oil change service check The service was very good looking forward to my next visit, I like the people and they were friendly and made sure I had what I needed. The service was very good looking forward to my next visit, I like the people and they were friendly and made sure I had what I needed. More