1,854 Reviews of Wolfchase Nissan - Service Center
Last Minute Oil Change I can't remember the woman's name who helped me but she was awesome and very very helpfil. I got my truck done in about an hour and she was so helpfu I can't remember the woman's name who helped me but she was awesome and very very helpfil. I got my truck done in about an hour and she was so helpfule and kind - thanks More
2016 Nissan Altima Amanda in the service This is the first time I brought my 2016 Nissan Altima for its first oil change and the service there that I experienced on Germantown road was very f This is the first time I brought my 2016 Nissan Altima for its first oil change and the service there that I experienced on Germantown road was very friendly and professional employees. Everyone there seems to love there jobs. Thanks Nissan! More
This time wasn’t as great as it has been. I went in for an oil change but since my car had almost hit 75000 miles they recommended additional service that was fine. First of all I waited 4 hou I went in for an oil change but since my car had almost hit 75000 miles they recommended additional service that was fine. First of all I waited 4 hours in total for basic maintenance work oil change, cabin air filter, check fluids, clean battery, tire rotation. After I had waited 3 hours I went to the cashier to ask her how long it was gonna be before I was finished. She gave me much attitude and acted like she didn’t want to help me. Then an hour later after I got my car back. The clamps for the air filter under the hood weren’t put back on I asked them when I arrived at 815 am could they put more clamps on my air filter under the hood he said no problem well the weren’t there when I got my car back. The cabin air filter protector wasn’t put back on correctly either. The gentleman who was my service guy never came to tell me anything about my car within that 4 hour wait. He was very impersonal with me and the whole visit just made me second guess about bringing my car back for anything. More
Armada service Went in without an appointment. They had plenty of staff and were very efficient. Short wait time but had coffee and free snacks! Made the time seem e Went in without an appointment. They had plenty of staff and were very efficient. Short wait time but had coffee and free snacks! Made the time seem even shorter! Definitely will be visiting again. K More
Routine service Tiffany is great. She exemplifies the meaning of customer service. She is friendly and has a great attitude towards her customers. The service team is Tiffany is great. She exemplifies the meaning of customer service. She is friendly and has a great attitude towards her customers. The service team is great as well. More
Oil change Got my oil changed. They said I needed new engine filter so they changed it out. Everything good except price. I wish it was cheaper. Got my oil changed. They said I needed new engine filter so they changed it out. Everything good except price. I wish it was cheaper. More
An awesome experience for all Nissan Customers Courteous, polite, patient, and most importantly, very efficient, the staff did a wonderful job inspecting my car while making sure that I’m kept comf Courteous, polite, patient, and most importantly, very efficient, the staff did a wonderful job inspecting my car while making sure that I’m kept comfortable. Other than that they served complimentary tea and coffee, I liked that they offered me a free car wash and made the process as painless as possible. No waiting for 15 minutes or more just to fill out piles and piles of paper. I highly recommend them! :D More
Repeat customer They do their best to take care of their customer. I have been a customer for over 25 years... i will continue to use them for my purchases and s They do their best to take care of their customer. I have been a customer for over 25 years... i will continue to use them for my purchases and service. More
Service The diagnostic is questionable. My bill said i stated there was a leak which i never said. I question what was serviced but it was too late to questio The diagnostic is questionable. My bill said i stated there was a leak which i never said. I question what was serviced but it was too late to question after it was serviced. More
Good service No complaints. Tiffany was great. I had a tune up completed and an issue checked on this visit. They usually do a pretty good job when I visit to get No complaints. Tiffany was great. I had a tune up completed and an issue checked on this visit. They usually do a pretty good job when I visit to get my car serviced. More