Wolfchase Nissan - Service Center

Excellent customer service! I came there after another dealership tried to jack me around by trying to say it cost $380 to scan my car and that it would take 2 weeks to even look I came there after another dealership tried to jack me around by trying to say it cost $380 to scan my car and that it would take 2 weeks to even look at it because I had someone else look at it before! I got professional service from the beginning with my phone call! They were professionals all the way! More

Am I a bother or unimportant? I just really feel like the person who helped me was very laid back and I felt like I was bothering him. I've had a bad taste in my mouth every since I just really feel like the person who helped me was very laid back and I felt like I was bothering him. I've had a bad taste in my mouth every since the sales department turned their back on me after I declined an offer of sale. Literally after I said no he did have a good one and the sales people, they all grouped together and started talking to each other. o felt disregarded. No sale, I don't care about you. I probably won't come back to this location. More

Over all was okay. Very unpleasant with a cashier woman I don’t remember anyone who assisted me for a day..with their names! ...I usually get greeted by all assisted employees at Jim keras Nissan service de I don’t remember anyone who assisted me for a day..with their names! ...I usually get greeted by all assisted employees at Jim keras Nissan service department - So different from Jim Keras Nissan at Covington pike service department...from start to end. My service assistant guy was okay...and I appreciated to couple of mechanics who explained for process and outcomes. That’s about it. I was very very unpleasant with a cashier who’s been talking to her visitor while processing my invoice and not focusing on her customer. I guess may be I feel more appreciated at the Other location. More

Service I had an appointment scheduled for 8 and I was there for 2 1/2 hours for an oil change and tire rotation to my car I had an appointment scheduled for 8 and I was there for 2 1/2 hours for an oil change and tire rotation to my car More

Tiffany in Service Dept was great I broke down on I 40 at 2 am. Got towed to this dealership the next morning. Tiffany took all my info and was extremely courteos, accommodating and he I broke down on I 40 at 2 am. Got towed to this dealership the next morning. Tiffany took all my info and was extremely courteos, accommodating and helpful More

Awesome service as always !!! I have been doing business with Wolfchase Nissan for more than 7 years. The entire staff is top notch - service, cashiers, ... everyone. I couldn’t I have been doing business with Wolfchase Nissan for more than 7 years. The entire staff is top notch - service, cashiers, ... everyone. I couldn’t be happier with the service I receive. I like the coupons for extra savings too. More

Excellent customer service Excellent service and i visit again because they make you feel like family. They call your name each time that you visit. I will always recommend!! Excellent service and i visit again because they make you feel like family. They call your name each time that you visit. I will always recommend!! More

Too long I always get a good friendly service and work but was quoted 45 min for service and took over 2 hours. If quoted correctly would have left instead of I always get a good friendly service and work but was quoted 45 min for service and took over 2 hours. If quoted correctly would have left instead of waiting. More

It was wonderful very nice people Mr. Booker t was wonderful he helped me out so much when I had no idea what I was doing if you need a car I highly recommend going and talking to him Mr. Booker t was wonderful he helped me out so much when I had no idea what I was doing if you need a car I highly recommend going and talking to him More

Oil change and tire rotation Updates were communicated through text and email. I was able to accept or decline additional recommended services online while I waited. My final bill Updates were communicated through text and email. I was able to accept or decline additional recommended services online while I waited. My final bill was also emailed, which I appreciated. More