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Wolfchase Nissan - Service Center

Bartlett, TN

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1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

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March 02, 2021

Good morning Sistah, Monday, March 1st-read Numbers Chapter 6, then skip to Chapter 10 'cause you already read Chapters 7, 8 & 9 February 15 &16. More

by JUNE.J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Amderson
February 25, 2021

Quick friendly service, with complete knowledge of what is needed and how to proceed. Never a problem after. Thank you for you continued updates while in possession of my vehicle. More

by Eframe59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Burch
Feb 25, 2021 -

Wolfchase Nissan responded

Thanks for choosing Wolfchase Nissan for your recent service needs. Great to hear everything went well and you were updated throughout the process. Thank you for your loyalty and we look forward to serving you again.

February 24, 2021

wonderful service - i love it and very good even have to pay..pls keeping 🙏 . i lovevthe advices and priorities to able to fixes ..and fast with quality. More

by HUNSA nile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar..
Feb 25, 2021 -

Wolfchase Nissan responded

Hunsa, thank you for choosing Wolfchase Nissan for your recent service needs. I’m happy to hear everything went well during your recent visit. We value your business and look forward to serving you again.

February 20, 2021

Scheduled oil change, tire rotation, and dash filters replaced. Technician stated I didn’t need tire rotation and dash filters replaced, thanks for the honesty. Very pleased with the service. More

by JERRYJ17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Burch
Feb 25, 2021 -

Wolfchase Nissan responded

Jerry, thanks for choosing Wolfchase Nissan for your recent service needs. I’m so happy you enjoyed the visit and found our team to be transparent and up front. We value your business and look forward to serving you again.

February 20, 2021

Amazing customer service!!! Also willing to help and assist with any issues or concerns and questions always so welcoming the waiting area is always clean More

by ITZY_MEJIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Booker T Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Burch
Feb 25, 2021 -

Wolfchase Nissan responded

Thank you for trusting Wolfchase Nissan with your current vehicle needs. I’m happy to hear that everything was great. We value your business and look forward to serving you again.

February 18, 2021

Wolfchase Nissan Service Department helped me when my intermittent windshield wipers weren’t working. They informed me that it was under warranty and ordered the part and fixed. Very Quick and Excellen More

by angie.taylor38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney
Feb 25, 2021 -

Wolfchase Nissan responded

Angie, thank you for taking your time to provide feedback regarding your recent visit to our Service Department. I’m happy to hear they got you taken care of and under warranty. We value your loyalty and look forward to serving you again.

February 18, 2021

I know that Nissan looks out for it’s customer. And gonna get the job right plus when ever you need something done it’s not a long wait. They makes sure the customer is complimented. More

by RANDLECHARLES07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Burch
Feb 25, 2021 -

Wolfchase Nissan responded

Thank you for your loyalty and for your awesome comments. We do strive to provide a truly exceptional service experience to each and every customer that gives us the opportunity. We value your business and look forward to serving you again.

February 17, 2021

Very well-run dealership. Staff is friendly, cohesive, and seems dedicated to making the customer feel at home. There is no pressure from any of the employees which almost makes buying or servicing my veh More

by DR629945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Daher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meme at the check-out counter., Diane Burch
February 14, 2021

Would not return phone calls when promised, several times! Did not have good timely follow up with customer. It took too long from problem time frame to total resolution time frame! As FYI, I am a lo More

by rds7z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Burch
Feb 17, 2021 -

Wolfchase Nissan responded

Thank you for taking the time to provide feedback regarding your recent service visit to Wolfchase Nissan. I'm sorry to hear that you had several issues during this visit most specifically with communications, since it appears that you did come to a total resolution, I will forward your comments on to our Service Director who is over both the employees involved in this situation, so that he may review this case and take the necessary action. On behalf of our entire team, I apologize for the negative experience. We value your long time loyalty and your opinion.

February 10, 2021

It was a Very friendly environment. Service was quick. My Technician was knowledgeable and helpful. I definitely advise anyone to come to wolf chase to get their vehicle serviced. More

by JDDICKERSON22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Feb 17, 2021 -

Wolfchase Nissan responded

Thank you for your amazing review and for your recommendations, we truly appreciate it. It's great to hear that your recent visit to Wolfchase Nissan's Service Center was friendly and efficient and we love the fact that your enjoy the environment. We strive to provide service beyond your expectations, so it's rewarding to read your comments. We value your business and look forward to serving you again.

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