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Wolfchase Nissan - Service Center

Bartlett, TN

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1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

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February 10, 2021

Diane provided quality services. My service was covered by a warranty. She got it all approved and my vehicle back to very quickly. She is the reason I plan on returning for all the servicing needed on my More

by HWADLINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Burch
Feb 17, 2021 -

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent service needs and I'm happy to hear that you enjoyed the experience provided by Diane. Diane always strives to go above and beyond for our customers and she actually just got promoted to Assistant Service Manager. We value your business and look forward to serving you again.

February 10, 2021

Great service from great people. Have never had as issue with this place. Appreciate the attention to detail and the quick, quality service I have received. More

by NIKILENZEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Booker T Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Youmni Hamami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Burch
Feb 17, 2021 -

Wolfchase Nissan responded

Niki, thank you for taking time out of your day to leave such amazing feedback and thank you for your loyalty, we truly appreciate it. I'm happy to hear that you enjoy working with our staff and always experience quick and quality service. We value your business and look forward to serving you again.

February 10, 2021

Wonderful place for service for my vehicle. They take excellent care of my jeep, service is always above par. Was kept informed during the process More

by Ladyy156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Johnson did an excellent job, Diane Burch
Feb 17, 2021 -

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent service needs and thank you for the 5-star ratings. I'm happy to hear that your service experience was worthy of 5 stars and that everything was above par. We value your business and look forward to serving you again.

February 09, 2021

Have only driven Nissans for the last fifteen years purchased all from Wolfchase Nissan. Quality service very knowledgeable staff fix problems right the first time More

by EMLIEPERKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Burch
Feb 17, 2021 -

Wolfchase Nissan responded

Emlie, thank you for taking time out of your day to provide feedback regarding your recent visit to Wolfchase Nissan's Service Center. Fifteen years of driving Nissans, all from our dealership, is amazing and we truly value your loyalty. It's great to know that throughout the years, you have always enjoyed the quality of service provided by our team. We strive to provide truly exceptional service to each and every customer that gives us an opportunity to service their vehicle. We value your business and look forward to serving you again.

February 09, 2021

My problem didn't get resolved, i feel that i was brushed off, so i wouldn't refer anyone to that dealership for anything, period. More

by KINGTHOMASENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Daher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hargrove
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Burch
Feb 17, 2021 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide feedback regarding your recent visit to our Service Department. I'm sorry to hear that you had a negative experience. Let me do some checking and get the details of this situation and I will know better how to proceed. I will get back to you as soon as I get more information. Thanks again for your feedback.

February 06, 2021

Eric was a great help he came to my job and picked my car up...if you have problem call Eric he is the service manager he will be glad to help you....and pick your car up from your job...thanks Eric.. More

by RWILL26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Burch
Feb 17, 2021 -

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent service needs and thanks for the amazing review. It makes me happy to know that Eric accommodated you by picking your car up at your place of business. Eric did just get promoted to Service Manager and it's because he does care about taking care of our customers. We value your business and look forward to serving you again.

February 04, 2021

Fast and friendly service. Job was done quickly and waiting area was clean. Gggggg ghggggg ghgggggh ghggggghgg He Jhansi he jh jh jh jh his More

by michaellweis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Burch
Feb 05, 2021 -

Wolfchase Nissan responded

Michael, thank you for choosing Wolfchase Nissan for your recent service needs. I'm pleased to hear that you found our team to be both friendly and efficient and our facilities clean. We value your business and look forward to serving you again.

February 03, 2021

Took my 2019 Nissan Altima into Wolfchase Nissan for repair of a left driver side axle, they ordered the piece and put in on my vehicle two days later. Service was quick and professional. Rusty at Wolfc More

by KIMIE_JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty
Feb 05, 2021 -

Wolfchase Nissan responded

Kimie, thank you so much for your feedback. We appreciate you choosing Wolfchase Nissan for your recent service needs. I'm happy to hear that you enjoyed the service provided by our team and that Rusty took such good care of you throughout the entire process. We value your business and look forward to serving you again.

February 03, 2021

Fast efficient service! My experience wasn’t overwhelming at all. I came in and was immediately seen. No extra charges were pressed upon me. Thanks More

by Topherdewayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name
Feb 05, 2021 -

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent service needs. I'm happy to hear that you enjoyed fast and efficient service without any pressure or shenanigans that you may experience elsewhere. We value your business and look forward to serving you again.

February 03, 2021

Very professional service. The waiting area is always clean. The staff is always friendly. They promptly let you know what’s going on with your vehicle. More

by jdeloris800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Burch
Feb 05, 2021 -

Wolfchase Nissan responded

Jdeloris800, thank you for taking time out of your day to provide Wolfchase Nissan with a 5-star rating. We truly appreciate it. I'm pleased to hear that you found our service department to be clean and our staff to be professional, friendly and efficient. We strive to provide a truly exceptional service experience to each and every customer, so it's very rewarding to read your comments. We value your loyalty and look forward to serving you again.

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