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Wolfchase Nissan - Service Center

Bartlett, TN

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1,855 Reviews
Call Service Center (901) 255-3801

1,855 Reviews of Wolfchase Nissan - Service Center

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March 10, 2018

The service there is great. The service there is great, wonderful people would recommend them to others. I like to keep my service where the make and model of the vehicle xomes d More

by HODGESTAMEIKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamilton Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2018 -

Wolfchase Nissan responded

Ms. Hodges, we appreciate the kind remarks. We realize you have many choices when it comes to Servicing your car and appreciate the opportunity to earn and retain your business. We strongly believe that it's important for the public to hear first hand from our customers regarding their positive experience with our Service Department. Thank you very much for your feedback.

March 09, 2018

great service and great peoples . so nice and clean. they droped me off at work and came back to pick me up. that was great. More

by LAVERNBOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dreyfus
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Mar 12, 2018 -

Wolfchase Nissan responded

Ms. Boyd, thank you so much for taking time out of your day to leave a 5 star review on our behalf! We're so happy to hear you had a great experience with our Service Team. We strive to provide truly exceptional service, including free shuttle service to and from home, work, or any other location that you need to get to while your service is being completed. Thank you for choosing Wolfchase Nissan to service your vehicle, we appreciate the opportunity and look forward to serving you again.

March 07, 2018

Very satisfied I arrived a little after 8 with no appointment and they had the oil changed and was out of there super fast. No complaints! I will definitely be back. More

by KEMAGIC1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Burnett
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Mar 07, 2018 -

Wolfchase Nissan responded

We're glad to hear that your Service visit with us earned us a 5 star rating! We thank you for allowing us the opportunity to service your vehicle and we look forward to serving you again in the future. Thank you for taking time to leave positive feedback.

March 06, 2018

So-so Amanda was amazing at keeping in touch with me and letting me know what was going on. But the actual fixing my car took a week and a half (which is fi More

by MEGANMCGURR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda
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March 06, 2018

Service at Wolfchase Nissan has been very good, with friendly and courteous employees. Reasonable prices, nice waiting area and always receive a free car was More

by janetjonesjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
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Mar 07, 2018 -

Wolfchase Nissan responded

Janet, it's great to read your feedback about our Service Department. We strive to provide truly exceptional service, including complimentary refreshments, wifi and. as you stated, a car wash with every service. We appreciate your business and look forward to serving you again.

March 06, 2018

Oil change with multipoint inspection The customer service was good. Wait time was average. Explanation of multipoint inspection was good. Vehicle returned as expected. No issues found wit More

by ERINPLUMMER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric D. Betts, Sr., David Dreyfus
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Mar 07, 2018 -

Wolfchase Nissan responded

Erin, thank you for allowing Wolfchase Nissan to service your vehicle. It sounds like everything went well with your visit and there were not issues. Thank you for taking time to leave us a positive review.

March 05, 2018

Fast and friendly. Service was quick and the waiting area was quite comfortable. They have snacks and drinks. And I like the window to look out at my car while it is bei More

by KEENUMJR1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 05, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to share your comments about your recent service. We are thrilled to hear that you found our customer waiting area to be comfortable and enjoyed the complimentary snacks. It is also a great experience for our customers to be able to watch their car while being serviced, if they want to, through the windows provided. We strive to make your overall experience enjoyable and look forward to serving you again.

March 05, 2018

long but good when in for an oil change they said it would be an hour two hours later I left with my oil changed and tires rotated. Can't be upset it was sat and n More

by iolarenee33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane
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Mar 05, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to leave positive feedback. Our goal is to service your vehicle in the most efficient manner possible while providing top quality service. The wait you experienced is longer than we strive to provide, so we truly appreciate your patience. Again, thank you your review and we look forward to serving you again.

Mar 05, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to leave positive feedback. Our goal is to service your vehicle in the most efficient manner possible while providing top quality service. The wait you experienced is longer than we strive to provide, so we truly appreciate your patience. Again, thank you your review and we look forward to serving you again.

March 04, 2018

Service: 2014 Maxima Worked with service and trying to resolve a repeat issue. Service advisor always excellent to work with. My vehicle was left dirty, but outside of t More

by ryanp.adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fenton - Service
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Mar 05, 2018 -

Wolfchase Nissan responded

Thank you so much for sharing your experience with David Fenton and Wolfchase Nissan's Service Department. Our goal is 100% customer satisfaction, so we would love to hear your feedback once this issue has been resolved.

March 04, 2018

royalty I had my first oil change on my new Nissan maxima, Tiffany treated me like royalty from the time I pulled up until I left, my service was excellent an More

by Yolonda R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Mar 05, 2018 -

Wolfchase Nissan responded

Yolonda, on behalf of our entire team at Wolfchase Nissan, I'd like to thank you for sharing this great review about our dealership. We are thrilled that we provided a truly exceptional service for you and will be sharing your feedback amongst our staff. Tiffany is a valuable part of our Service Team and will be so happy to see your feedback. We look forward to serving you for many years to come.

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