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Wolfchase Nissan - Service Center

Bartlett, TN

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1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

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September 03, 2020

I just spent 1600 dollars getting a service and rear breaks I noticed I am missing a dust cap on one of my rear tires that’s tells me a lot about the quality of service . I would have paid for the dust More

by Sabbyfrank67
Recommend Dealer
No
Employees Worked With
The shuttle driver and cashier were awesome !, Diane Burch
September 02, 2020

Great service, very courteous and attentive personnel. Ms. Brittaney Anderson was outstanding. The quality of work was great, but the issues were not fully resolved. More

by FRJAIMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Anderson
Sep 23, 2020 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide feedback regarding your recent visit to our Service Department. I'm pleased to hear that you found our team to be courteous and accommodating. I'm sorry to hear that all of your issues were not fully resolved, if you wish to discuss it with our Service Manager, you can contact him direct at 901.255.3851. We value your business and look forward to serving you again.

September 01, 2020

There was great, friendly service. I was satisfied with the work done on my car and pleased with how helpful and professional the staff was. More

by BRITTNEYGATHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Burch
Sep 23, 2020 -

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent vehicle service needs. It's great to hear that you enjoyed the service provided and found our team to be friendly and professional. We value your business and look forward to serving you again.

August 31, 2020

Excellent place to do business Danny Meadows and Mrs.Diane was a pleasure to work with and the guy in detail did wonders to car More

by MACKYO789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Burch
August 30, 2020

I was told my 1st oil change but when it came time to pick the vehicle up they charged me. Since I bought my vehicle in Murfreesboro. Not sure how Customer service still works but if they quote you free. More

by Scottnangel2010
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Diane Burch
August 30, 2020

I’ve always bought all my cars from Carmax, but dealing directly with Nissan for the first time makes me NEVER want to buy another Nissan EVER again. I left multiple messages for the manager Heather who ne More

by angelaweston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather
August 28, 2020

Came for a fast oil change and they ended up keeping my car all weekend. Wrecked my truck blew out tire didn’t call me. Pitiful More

by GBERRYTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Britney?
August 28, 2020

Very personable and friendly.Works and perform at a good pace. I will definitely be back for more service.My time there was brief and satisfying. More

by DTBRADFORD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Burch
August 26, 2020

This was the first experience with Nissan Wolfchase and it was a pleasurable experience. Customer Service was courteous and polite. When it comes to pricing, Nissan Wolfchase charged $202.35 for a battery More

by Mr. G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Burch
Aug 26, 2020 -

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent service needs. I'm pleased to hear that you enjoyed your visit and found our team to be courteous and polite. I understand your feelings about the pricing, as battery prices do range drastically depending upon the type of battery installed. I hope you find value in the fact that you are servicing your vehicle at a Certified Nissan Service Center, with Nissan Certified Technicians, and the fact that we only use Genuine Nissan Parts to extend the life of your car. We value your business and look forward to serving you again.

August 26, 2020

Rusty was #1. He did what was asked and followed up. Rusty was the only one we worked or talked with. need four more words More

by RICKMAY19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty was the only person we worked with.
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