Wolfchase Nissan - Service Center

I appreciate them helping me getting everything together with my car. When I purchased the car there I received good service. And I received great service when I to get service done on the car. with my car. When I purchased the car there I received good service. And I received great service when I to get service done on the car. More

Great service. Friendly staff! Took a little bit longer than expected, but it was worth the wait. I will be returning for future visits. Wonderful experience. than expected, but it was worth the wait. I will be returning for future visits. Wonderful experience. More

They don’t communicate well with customers. Said they would let me know about hour and everytime I called they had no answers. I left several messages and didn’t hear back unless I called. would let me know about hour and everytime I called they had no answers. I left several messages and didn’t hear back unless I called. More

I wouldn’t recommend anyone to go to them. My car was towed there on a Monday. The lady asked me for my number. She never called my cell. She always called the wrong number. My car was there for 2 weeks towed there on a Monday. The lady asked me for my number. She never called my cell. She always called the wrong number. My car was there for 2 weeks which was ridiculous! I was told that it would be ready Tuesday, then Wednesday, then Thursday, and then Friday. I got my car and there was oil all over the interior door handle and someone left a piece of metal inside the hood. Don’t go here unless you have no other option! More

All the employees were extremely nice and cordial. My only complaint is that I had my car being service on a Wednesday and around 5 o clock was told my keys were at the cashier's desk ready to be picked only complaint is that I had my car being service on a Wednesday and around 5 o clock was told my keys were at the cashier's desk ready to be picked up. I arrived around 6:30 and was told that the service center was closed and my keys were locked up for the night yet the rest of the dealership was open until 8. I was never informed I had to be there by a certain time or I wouldn't get my vehicle. The service center personnel I spoke with knew I was leaving for Nashville that evening and even said to have a safe drive on her voicemail yet didn't call me or have anyone holding my paperwork. I spoke with a manager who said the same happened to a woman prior to me arriving and he would also be gone normally by now but was tied up with something else going on so it would appear to be a continuous issue. Ultimately I was forced to rent a hotel and wait for the service center to open on Thursday to get my vehicle and make the 3 hour drive from Memphis. I wasn't too thrilled about that part of the experience after paying almost $700 for the service provided. More

I always enjoy the service at Nissan. The timing was prompt and the service was on time. I was glad to know that Nissan have a service credit card to cover the expenses that was not counted for. prompt and the service was on time. I was glad to know that Nissan have a service credit card to cover the expenses that was not counted for. More