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Wondries Toyota - Service Center

Alhambra, CA

4.6
3,219 Reviews

3,219 Reviews of Wondries Toyota - Service Center

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August 30, 2024

Good service. Not very long time to wait. Will introduce my friend to visit there. More

by USWANHAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Wondries Toyota responded

Uswanhao, thank you for servicing with us and providing feedback. We are happy to hear you were well served. We appreciate your business, your referrals and value you as a customer.

August 29, 2024

Polite and friendly service. My car was returned to me with dry water marks all over. Other than that good service More

by RAFAEL.FAUSTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Wondries Toyota responded

Rafael, thank you for servicing with us and providing feedback. We are happy to hear service was good, if you have not already please contact Drive Mgr, John Kan 626-289-8000 if you would like to discuss or return for a clean up of your windshield.

August 29, 2024

I was pressured into buying a service that I later came to find out I didn't need. Hate to have a relationship with a service center that I can't trust. More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kanika Khiev
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wondries Toyota responded

SM, thank you for servicing with us and providing feedback. We are sorry to hear you are dissatisfied after your recent visit. You are welcome to contact your Service Advisor or the Service Drive Mgr John Kan 626-289-8000. We appreciate your business and value you as a customer.

August 29, 2024

My favorite Toyota dealership to go through for services and all other stuff in Alhambra More

by JAYSNETPH
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Wondries Toyota responded

Jaysnetph, thank you for servicing with us once again. We are thrilled to be your favorite and will happily serve you as you have need. We appreciate your business and value you as our customer.

August 29, 2024

Jason you have my business. If I am coming back I am looking for you and I would love for you to assist me moving forward. Thank you so much Jason for going above and beyond and More

by Jameson4R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Wondries Toyota responded

Jameson4R, Thank you for servicing with us and providing feedback. We are happy to hear that Jason provided exceptional service. We appreciate your business and will gladly schedule you with Jason when you return.

August 29, 2024

Great customer service, work was done promptly. It was fast and easy to get a regular car maintenance service. More

by GLORIAVW21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Elias Jr
Aug 29, 2024 -

Wondries Toyota responded

Gloriavw21, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

August 28, 2024

I ordered a passenger side mirror over the phone with Carlos and when I went to pick it up it was the left drivers side mirror. Please Train your employees that Ed right is passenger side and left is dri More

by Jiny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Aug 28, 2024 -

Wondries Toyota responded

Jiny, thank you for contacting our Parts dept for ordering. We apologize for the inconvenience of an incorrect part order/received. If you have need, you are welcome to contact our Part Dept Mgr Rudy Rincon 626-289-8000 at any time. We appreciate your business and value you as a customer.

August 28, 2024

Very good service, everyone is nice. We are going to purchase car next time your place again . More

by hong.deng.ad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Serna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wondries Toyota responded

hong.deng.ad, thank you for servicing with us and providing feedback. We are happy to hear you have had pleasant Sales/Service experinces and look forward to serving you again as you are ready We appreciate your business and value you as a customer.

August 28, 2024

With over $3,000 in repair costs and in your hands for 3 days, a car wash would have been expected. Your employee even stated it should have been washed. More

by jongry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wondries Toyota responded

Jongry, thank you for servicing with us and providing feedback. We strive to improve service, and are sorry your visit fell short. We appreciate your business and value you as a customer.

August 28, 2024

The service was substandard. I was charged for a repair that didn’t fix the problem. The brake work resulted in a new rubbing noise that is being attributed to the transmission e More

by KELLERFAMBILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Tamaki
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wondries Toyota responded

KellerFambills, thank you for servicing with us and providing feedback. We are aware you are continuing to monitor vehicle. Feel free to contact Service Advisor Todd or Drive Mgr John Kan 626-289-8000. We appreciate your business and value you as a customer.

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