Back

Wondries Toyota - Service Center

Alhambra, CA

4.7
1,750 Reviews

1,750 Reviews of Wondries Toyota - Service Center

Sort by
July 26, 2020

Customer service was excellent. Nelson went the extra mile to keep me informed and minimize my inconvenience all through the process. I will keep going to Wondries and keep asking for Nelson. More

by Jimanderchild
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2020

Friendliness, solve problem as usualCleanliness of the Friendliness, solve problem as usual Cleanliness of the dealership Quality work Mechanic informative on road test drive Best auto repair experien More

by andy.chong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2020

Terrible service I waited for like 3 to 4 hours Nelson the service rep didn't care if I was there or not he didn't explain what my car needed after they checked it now I have to go back to find out how mu More

by Yolanda63
Recommend Dealer
No
Employees Worked With
Nelson Samson
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2020

The wait kind of long on Saturday morning, if can be a little faster will be great! Kanika with excellent service, very polite, easy to talk to and with a great big smile, I’m able to get my car fixed and More

by Mark6260
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2020

Bought car and only serviced at Wondries. The staff is excellent, always nice and accommodating. Everyone is professional and friendly. I would not bring my car anywhere else More

by Ding
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2020

Ramon was super friendly, he ask me if I had an appointment and I said no and didn’t bother him at all overall his customer service is super, I would definitely ask for him again. More

by Evelynsantin
Recommend Dealer
Yes
Employees Worked With
Ramon Elias Jr
Jun 25, 2020 -

Wondries Toyota responded

Evelyn, thank you so much for your feedback and the recommendation! We are so glad to hear that Ramon was about to assist you! We look forward to working with you again in the future!

June 24, 2020

Wonderful easy in easy out. They fast and efficient and this was without an appointment. They made everything clear and easy with minimal contact. I felt very safe. More

by As2redrobins
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Wondries Toyota responded

This is what we love to hear! Thank you so much for the wonderful feedback! We are so happy to hear you enjoyed your visit. Please, let us know if there is ever anything more we can do to assist you!

June 23, 2020

Your dealership always takes care of us. Di Wu is a great service manager and is always my go to whenever bringing my Prius for service. More

by tdlocations
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Wondries Toyota responded

Thank you so much for the fantastic review and the recommendation! We truly appreciate you taking the time to let us know how we did! We look forward to working with you again in the future!

June 13, 2020

was waiting more than 1 hour even I have an appointment,do not change oil for the last time,no car wash all the time More

by xj
Recommend Dealer
No
Employees Worked With
Di Wu
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Wondries Toyota responded

Thank you for taking time to let us know about your experience. We regret to hear that you were not satisfied with your service visit. We would like the opportunity to speak with you, please give us a call at 626-289-8000 at your earliest convenience.

June 12, 2020

Todd Tamaki and his team makes getting your car serviced easy. Everyone is friendly while they get your car turned around quickly. This time as well as the others have been great and I’ll continue going. More

by Minivan mom
Recommend Dealer
Yes
Employees Worked With
Todd tamaki
Jun 15, 2020 -

Wondries Toyota responded

Thank you so much for the amazing feedback! We are so glad to hear that you have always enjoyed your visits! It is our hope that your continue to return for many years to come. If there is anything more that we can do for you, please don't hesitate to let us know!

...
152
...