Wondries Toyota - Service Center

Simple and easy process. The wait is long though, almost 3 hours, could have been faster. The wait is long though, almost 3 hours, could have been faster. More

Everyone is super friendly, staff was super professional, and service was quick and hassle free. The new building is so much nicer that I was tempted to just hang out and wait for my truck to be serviced eve and service was quick and hassle free. The new building is so much nicer that I was tempted to just hang out and wait for my truck to be serviced even though I had a ride home. More

Great how they send you pictures proving certain parts of your car need to be serviced or replaced. your car need to be serviced or replaced. More

Toyota had very good service the day of my car maintenance appointment. They made sure everything was thoroughly checked and were very kind during my wait time. My car was returned in perfect cond maintenance appointment. They made sure everything was thoroughly checked and were very kind during my wait time. My car was returned in perfect condition and ready to go! More

Gordon was very helpful and gave me options for one of my tires that needed to be replaced. tires that needed to be replaced. More

I was very pleased with the quality and service at Toyota. I plan to return in the future. Toyota. I plan to return in the future. More

Thank you Ramon thank you Kenneth thank you all of the team there for making my first Service experience. Absolutely wonderful I can't thank you guys enough. Thank you. team there for making my first Service experience. Absolutely wonderful I can't thank you guys enough. Thank you. More

For buying a new car I would have rated Wondries with a 4. When the service is prepaid, a 4. When out-of-pocket service is needed -- look out. Recently I brought my 2020 Toyota Camry XSE V6 in after i 4. When the service is prepaid, a 4. When out-of-pocket service is needed -- look out. Recently I brought my 2020 Toyota Camry XSE V6 in after it wouldn't start due to a bad and corroded negative battery terminal. AAA jump started me and I drove the car right in to Wondries. During the service write up, before looking at the problem, it seemed to me that Di Wu wanted to sell me a new battery on my 3 year old car. That raised my suspicion. I asked that my old parts be returned. The next call from Di Wu was that I would need a new battery terminal and that the battery terminal was so corroded to the battery that the mechanic couldn't safely remove it. I gladly approved this and told him to leave the terminal on, that I would attempt removal when I got the old battery home. The next call was that I would have to agree to pay $20 for the battery core that was normally returned for recycling. I gladly approved this. Di Wu said that they tested the battery and that it needed replacement. When the parts were returned, I removed the battery terminal in about 5 minutes with a pair of common diagonal pliers. The battery post didn't seem very corroded, but the terminal sure was. I slow charged the battery from 75% to 100% in a few hours. It seemed in order. And I'm not a mechanic. After all was said and done, I suspected that either (1) the battery didn't really need replacement, or (2) the mechanic wasn't astute enough to simply remove the corroded terminal, replace it, test if the new terminal mated to the post and then replace the battery if warranted. In the condition that I received the old battery, the negative terminal did not appear cleaned. If not cleaned, I couldn't see how a comprehensive battery test could have been done. But the old battery post sure seemed in good enough condition to hold a new terminal. But for me, it wasn't the extra $250 for the battery that I suspect was replaced prematurely, it was that I felt that the opaque system in place seemed to put dollars ahead of service. My usual mechanic doesn't do this. When I need a new car, I'll return to any dealer with the best price. For parts, sure. But for service -- no. If I need a dealer, I'll try another next time. More

2.5 hours for an oil change with an appointment is unacceptable. They take walk-ins in front of appointments. First come first serve is xxxxxxxx. They have hundreds of the same complaints on yelp, yet unacceptable. They take walk-ins in front of appointments. First come first serve is xxxxxxxx. They have hundreds of the same complaints on yelp, yet continue business as usual. they obviously need more mechanics and less service advisors. The service advisors print 2 pieces of paper for signatures and just sit there searching the internet like they are busy or joking around with each other. Isaac Perez is horrible at customer service. I would give 0 stars if I could. More

Everyone was extremely helpful. Inside was very clean, including the restroom. Issac was in a class of his own! Helpful, knowledgeable, with a smile that lit up the room! Inside was very clean, including the restroom. Issac was in a class of his own! Helpful, knowledgeable, with a smile that lit up the room! More