Back

Woodbridge Ford

Woodbridge, NJ

4.9
1,223 Reviews

820 Route 1 South

Woodbridge, NJ

07067

Directions

By Type

1,223 Reviews of Woodbridge Ford

December 03, 2012

Victor did his best to make sure i drove home in the suv i wanted i know he worked extremely hard to help me get the best price possible with payments i will be able to afford! Thank you victor More

by nelson3317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 03, 2012

Had a beautiful experience at bell ford .victor Valentin was a nice person..in my words (hell of a guy) just want to say thank you to victor Valentin.keep on the good work. More

by francisco mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
victor valentin
December 02, 2012

Thank you Michele for a pleasant invitation and coupon for visiting. I am also happy with the welcome. At first I met Frank Flaherty after a service visit and he made it very easy to take a test drive, a More

by cmrowicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 02, 2012

I lost my car during the hurricane. I needed a miracle to get another vehicle and I wanted a hybrid. I had a price in mind and I was tapped out after Sandy hit. Bell Ford found me my CMAX,got me the monthly More

by ambujam12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Moreno
December 01, 2012

THIRD NEW VEHICLE I HAVE PURCHASED OVER THE YEAR'S. VICTOR IS NOT YOUR TYPICAL CAR SALESMAN. HE PUT A WHOLE LOT OF EXTRA EFFORT INTO MY DEAL. I PURCHASED ALL MY VEHICLES HERE BECAUSE OF THE FANTASTIC More

by MUHLBACH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 30, 2012

Victor Valentin was a pleasure. I was shopping for a new car and he assisted me without pressuring me to make a purchased. He was knowledgeable and very honest. He's a great salsman, I would definitely refe More

by lmiles0701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 26, 2012

The Service was Excellent.I was treated like a Valued Customer I didn't even have a appointment and that was the first time I was there in Years.I will admit that the last time i was at Bell Ford was abo More

by IWILLBEBACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Neroda
November 23, 2012

David was a very friendly person to work with. I did not feel any pressure to buy a car that I did not really love or could not afford. I really believed he was not 'selling' me a car, but rather he was hel More

by TD52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Edon
November 22, 2012

When my wife and I arrived at Bell Ford we were promptly greeted by Victor Valentin. Victor was very professional and he made us feel comfortable from the beginning, never pressuring us into making a decisi More

by MelissaCris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 19, 2012

I had a problem with my new FORD's drivetrain. It was obviously under warranty. After five seperate LONG visits and attempts to repair the problem, I was left with no recourse, but to find a different d More

by Leonardseven
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Nov 23, 2012 -

Woodbridge Ford responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Please let us know what we could do to help you. Also, feel free to call us anytime. Sincerely, Michelle Buchheit Bell Ford, Colonia NJ 732-388-6900

Nov 23, 2012 -

Leonardseven responded

No way do I come back or deal with Bell again. I went to you 5 times for the problem and you couldn't "RESOLVE ANY ISSUES" ! Your service techs are l;iars and dummies.

Nov 26, 2012 -

Woodbridge Ford responded

I am extremely sorry that this has happened to you. I don't understand why. Can you please tell me all the problems you are having with your car? I will go to the service department myself and be willing to get this all straightened out for you. I am willing to do whatever I can to make you happy and make your experience here pleasant, instead of being stressful. Thank you again!!

Nov 26, 2012 -

Woodbridge Ford responded

If you don't mind me asking what is your first and last name? I am in the middle of trying to figure out what exactly is going on. I need to know so I can get to the bottom of this. Please let me know.

Nov 28, 2012 -

Leonardseven responded

Get rid of Jim Morrison for starters. I don't want your sympathy. I contacted FORD HQ's and their customer relations division has been very kind in documenting my troubles. The SAME troubles that Morrison ignored and tricked me about. It is a little too late to start NOW investigating your f*ck-ups from Morrison. Time will tell how much longer until he frustrates the wrong person who has the balls to sue.

Dec 01, 2012 -

Woodbridge Ford responded

There is no need for the cursing. We understand that you are extremely upset. We are trying to help you but you are not trying to help us. I asked you a question as to what your first and last name was so we can do whatever it takes to get to the bottom of it.

Dec 01, 2012 -

Leonardseven responded

Leave me alone now. FORD HQ's in Michigan is handling it for me.

...
119
...