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Woodfield Lexus
Schaumburg, IL
1,429 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,429 reviews
May 02, 2025
This was my first experience at a Lexus dealership and I was not sure what to expect. I was surprised how much better of an experience it was compared to other dealerships I have been to in the past. Mustaf was not sure what to expect. I was surprised how much better of an experience it was compared to other dealerships I have been to in the past. Mustafa was very knowledgeable about the vehicle we were looking to purchase as he actually had the same car. We indicated that we were looking at that type of vehicle and I think that is why they matched us with him. Mustafa took his time with us, answered all our questions and never made use feel pressured or rushed. He offered many alternatives an went through line my line with the features as we compared models. I really appreciated that he checked in with me weeks after buying to make sure I am still happy with the vehicle. I found there are many benefits to purchasing a certified used Lexus and would recommend people to look into them. More
by tzakis73457353252
Employees Worked With
May 01, 2025
Tino was a great guy to work with and great with explanations and communication. I've serviced this lexus at this dealership since I bought it here 10 years ago and would continue to bring all my explanations and communication. I've serviced this lexus at this dealership since I bought it here 10 years ago and would continue to bring all my Lexus service needs to this dealership. More
by aakar76@hotmail.com
April 30, 2025
Service was great and Tammie IS GREAT! My mechanic needs to be in showbiz! Loved his video My mechanic needs to be in showbiz! Loved his video More
by Carrie
Employees Worked With
April 29, 2025
Always friendly. They promised a quick service and that's what I received. I live an hour away, and it's always worth my time. They promised a quick service and that's what I received. I live an hour away, and it's always worth my time. More
by jrlookalke
Employees Worked With
April 29, 2025
My experience with this Lexus dealership and their maintenance crew has been wonderful. I was just not happy with the salesman who sold us the car. I wrote a review about him and was hoping to get a r maintenance crew has been wonderful. I was just not happy with the salesman who sold us the car. I wrote a review about him and was hoping to get a response. Never did. But the rest of the team at Lexus, I am very happy when I deal with them. More
by Timmeihls
Employees Worked With
Tito in service was great!
April 29, 2025
No issues with the dealership, although the food/snack selection offered (very basic)!is not what you would expect from a Lexus dealer. New car, to soon to comment on service issues. selection offered (very basic)!is not what you would expect from a Lexus dealer. New car, to soon to comment on service issues. More
by Schachtw
April 25, 2025
Our Lexus experience was the very best auto purchase experience we have ever had. We are in out later years and have purchased many vehicles, the Lexus Experience was Low Stress, Super Friendly. We were experience we have ever had. We are in out later years and have purchased many vehicles, the Lexus Experience was Low Stress, Super Friendly. We were introduced to Eugene Merlin after browsing through all the showroom models. After some conversation, we went for a ride in the model of choice, making a decision on the trim package, this was not in stock. Patti McIntyre called with great news, the color exterior, interior and trim package was due in between April 10th and 16th. We placed a hold on it, sure enough it came in on the 15th, we picked it up that night. Even the paperwork was a joy and stress free. We highly recommend Woodfield Lexus for the Very Best experience. Thank you Eugene, Patti, Yasmine and Kelvin for a Wonderful Experience. More
by mnm9499
April 22, 2025
Dan Rosen at Woodfield Lexus is a gem. His relaxed nature, informative consultation, and great follow-up was a real pleasure. This is how the buying process should be. His relaxed nature, informative consultation, and great follow-up was a real pleasure. This is how the buying process should be. More
by pcoulson
Employees Worked With
April 18, 2025
Excellent customer service in explaining in detail the repair of my car and experience mechanics in-terms of the actual repair and inspection for the brakes, water pump and oil change. Thank you repair of my car and experience mechanics in-terms of the actual repair and inspection for the brakes, water pump and oil change. Thank you More
by holmesteresa221
April 18, 2025
Great service, excellent people to deal with, Mr. Olson was great and kept me posted on how my repairs were being done. Great cookies, and coffee to wait. Olson was great and kept me posted on how my repairs were being done. Great cookies, and coffee to wait. More
by Kapes
Employees Worked With
Mr. Olson in service
