Woodfield Lexus

Great experience Everyone and everything was very great. Outstanding dealership from top down at all levels definitely an A+ organization that I would recommend to al Everyone and everything was very great. Outstanding dealership from top down at all levels definitely an A+ organization that I would recommend to all of my friends and family. More

Great experience We were at the dealership day after thanksgiving to look at 2016 RX 350 but the particular vehicle got sold an hour before we reached the dealership. We were at the dealership day after thanksgiving to look at 2016 RX 350 but the particular vehicle got sold an hour before we reached the dealership. Dan Rosen showed us inventory of 2017 models and arranged test drive for us. We picked the color and features we wanted and after the test drive just when we were walking back to the dealership wife so a different color that she liked. We told Dan if it was okay to look at that color and change our mind. He was very helpful and ultimately my wife got the color she wanted and she is very happy. Dan was really good to work with. More

Great dealership I brought a 2013 RX350. Great experience, Dan was very friendly and easy to work with, he even gave me some advices about getting a good deal for my p I brought a 2013 RX350. Great experience, Dan was very friendly and easy to work with, he even gave me some advices about getting a good deal for my pervious vehicle. I highly recommend Dan! More

Verry Satisfied I bought a new 2017 Lexus ES350 from Woodfield Lexus on Dec 28, 2016. I am very satisfied with my new car and thank Mark Demma, the sales consultant. I bought a new 2017 Lexus ES350 from Woodfield Lexus on Dec 28, 2016. I am very satisfied with my new car and thank Mark Demma, the sales consultant. This is my second purchase from Mark and I highly recommend him. Derek Dukey explained the changes in the Navigation and audio systems. More

Dan was a pleasure to work with! The wife and I stopped in to purchase a fully spec'd Lexus Certified 2015 GX460 Luxury. Dan was very knowledgable about the vehicle and wasn't pushy a The wife and I stopped in to purchase a fully spec'd Lexus Certified 2015 GX460 Luxury. Dan was very knowledgable about the vehicle and wasn't pushy at all. We had met Dan before about 3 months ago when he took us for a test drive and we appreciated his time even though we told him we weren't buying that day. I would have no problem recommending or going to him again for another car! More

AWESOME exoerienced I highly recommend Dan Rosen. I came to buy 2017 rc350 f series and he was very helpful and patient. I had a lot of questions and he answered and help I highly recommend Dan Rosen. I came to buy 2017 rc350 f series and he was very helpful and patient. I had a lot of questions and he answered and help me a lot. Made my purchased soo easy. i highly recommend Dan if ever you need a car. More

GS 300 engine issue Sean was very professional explain to me what the issue was and what needed to be done. He kept me informed on progress and completed job as promised Sean was very professional explain to me what the issue was and what needed to be done. He kept me informed on progress and completed job as promised to my satisfaction. I will strongly recommend him to my friends and family. More

Good deal on 2017 RX450H F Sport purchase The order was placed on 21 Sep. 2016 and the car is my car garage on 28 Dec. 2016. Mr. Mark Demma told me that I have to wait 4 months to get the car The order was placed on 21 Sep. 2016 and the car is my car garage on 28 Dec. 2016. Mr. Mark Demma told me that I have to wait 4 months to get the car, so 3 months and 7 days wait seems a great surprise to me. I also received the deal (December To Remember - $1,000 off ) on my ordered RX450H F Sport. I purchased another RX350 F Sport from Mark in 2013. I would contact Mark if we need another Lexus in the near future. The Technology and Delivery Manager, Mr. Derek Dukey, shared a lot of tricks when setting the audio, navigation, EV, and others. He is very friendly and helpful. More

Woodfield Lexus dealer A few months ago i bought a new 2016 lexus RX350. I brought my car for service, I am extremely disappointed with the staff performance. We were treate A few months ago i bought a new 2016 lexus RX350. I brought my car for service, I am extremely disappointed with the staff performance. We were treated as a lesser customer. They were rude towards us. They were hesitant to answer any questions. First of all, the car wasn't washed after service. While, other cars were washed. I have been here over the past few years, and it was always washed after service. We were given information that after every service the car would be washed. When i asked the them why it wasn't washed. The man said "You never asked for it", and quickly turned away and left. I know my English isn't perfect, and i have an accent. I don't believe this should matter. However, for them, this might matter. I felt discriminated because of my accent. The brochure says "Any service complementary car wash". After the service was completed, I asked them what had been done to my car. They replied "It's all on the paper". I think i deserve the same treatment as any other customer. Definitely do not recommend to anyone. I am thinking about changing my car, and never buying a Lexus ever again. More

Mark Demma and Mandeep Mangat keep me loyal to Woodfield Lex I purchased two cars from Mark Demma over the past 3 years and Mark makes me feel like I have my own personal sales advisor. He call me every Christm I purchased two cars from Mark Demma over the past 3 years and Mark makes me feel like I have my own personal sales advisor. He call me every Christmas to see how I'm doing and more importantly I trust Mark will give me the best deal whenever I'm ready to purchase a vehicle. I also recently visited Woodfield Lexus' service department for a routine check-up and I was greeted by Sandeep Mangat who was another outstanding person who made me feel important. It's the people of Woodfield Lexus who inspire me to be a loyal Woodfield Lexus customer. All the people I deal with at Woodfield Lexus are very courteous and I can sense the feeling of customer appreciation every time I'm there. More