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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
551 Reviews

551 Reviews of Woodfield Lexus - Service Center

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October 27, 2018

Three year service schedule I have taken my Lexus RV 300 and 350 back to this dealer for over 15 years. I always found them to be honest and straight forward concerning the work More

by rvman35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Woodfield Lexus responded

Thanks for being our loyal customer and sharing your thoughts!

October 18, 2018

Seriously satisfied I have to say switching from the dealer in Chicago to Woodfield has been one of the best decisions I have ever made. Everyone I deal with is kind prof More

by SBartkowiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Oct 22, 2018 -

Woodfield Lexus responded

We are thrilled to have you part of our family and look forward to assisting you with your auto needs for many years!

October 08, 2018

Fast, good service. Excellent experience. Friendly, courteous and speedy service during the RC 350 F Sport's 15,000 mile service visit. Comfortable and well equipped wait More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Schmerler
Oct 11, 2018 -

Woodfield Lexus responded

Happy to hear your enjoyed your visit. Thanks for sharing and for being our customer, John!

October 04, 2018

Another painless service visit While buying 4 new tires is never fun, Woodfield Lexus made it as painless as possible. Brought me to work and picked me up later that day. Even recei More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Associate (Helen, maybe?)
Oct 11, 2018 -

Woodfield Lexus responded

Thanks for sharing, Kelly!

October 02, 2018

90 K SERVICE WAS KEPT FORMED. ALSO TOLD WHAT NEEDS TO BE DONE DURING THE NEXT SERVICE. WAS GIVEN PRICE FOR THAT SERVICE TO BE COMPLETED BEFORE WE TAKE A TRIP TO TE More

by JKEKLS460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICH PALICKA
Oct 04, 2018 -

Woodfield Lexus responded

We do our best to keep your vehicle in top running condition! Thanks for sharing!

September 09, 2018

Mandeep is a great customer service Rep! Mandeep is a great customer service Rep and goes beyond customer expectations every time I visit the dealership. He should be promoted to the next le More

by jwiseman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Sep 18, 2018 -

Woodfield Lexus responded

Thanks for sharing your thoughts on working with Mandeep and Woodfield Lexus. We are thrilled to have Mandeep part of our team and to have you as our loyal customer!

August 22, 2018

5 Star Service Person Been a customer of service for 15+ years.. have had many of the service reps.. most pretty good and service oriented.. I have to call out Tonya as fa More

by ThreeRX's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Vale, Tonya Plutz, Dave Thermen, Mandeep Mangat, Gerson Buleje-Llanos
Aug 22, 2018 -

Woodfield Lexus responded

Thanks for being our loyal customer and sharing your thoughts on our service department!

August 11, 2018

Excellent service Tony was very Helpful when I brought my car in for service,He explain what work was going to be performed and advise as to additional work should be d More

by Jack777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony lopez
Aug 13, 2018 -

Woodfield Lexus responded

Thanks for sharing your experience, Jack!

August 11, 2018

Clean place and nice people Went there Staurday for service for my Lexus RS350 and the place is well managed and clean. For some reason there seems lot of teenages there that day More

by none
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Aug 13, 2018 -

Woodfield Lexus responded

We will continue to do our best to take care of your auto needs! Thanks for sharing!

August 06, 2018

Excellent Service For Lexus RX 350 Automobile For the past 9 years, I have been most impressed with the quality service and professional courtesy provided by the Woodfield Lexus. The mechanical r More

by EsamD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz, Paul Crossman, Mandeep Mangat, Gerson Buleje-Llanos
Aug 07, 2018 -

Woodfield Lexus responded

Thank you for your great review and for being our loyal customer, Esam!

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