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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
551 Reviews

551 Reviews of Woodfield Lexus - Service Center

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June 19, 2018

Great Service writer Jason always does a great job, he provides a good explanation of the service required and an accurate estimate of the time required to complete. He is More

by Lexusbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Joop
Jun 19, 2018 -

Woodfield Lexus responded

Thanks for sharing your thoughts on your visits with us, Bob!

June 17, 2018

Exceptional Service, Exceptional People Every experience I have had with Woodfield Lexus has been outstanding. My wife and I have had our 2010 IS250 for just over four years and virtually al More

by Jeff Adler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jun 19, 2018 -

Woodfield Lexus responded

Thanks for being our loyal customer and for sharing your thoughts on working with us, Jeff!

June 05, 2018

Super!!! Dealing with Jason Joop was pleasant experience-- I felt he was friendly and professional. He is going to be my go to person for service. More

by Lexus Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Resnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Jun 05, 2018 -

Woodfield Lexus responded

We are pleased to hear your last visit went well with Jason! Thanks for sharing!

May 16, 2018

Fine experience The service advisor was knowledgeable,well mannered and presentable. The service was done on very fast and efficient. The waiting area is clean with l More

by Elena1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gustafson, Ed Vale, Gerson Buleje-Llanos
May 18, 2018 -

Woodfield Lexus responded

Thanks for your thoughts on your service visit, Elena!

May 13, 2018

Visit to Lexus of Woodfield Have never had a bad experience at Woodfield Lexus. The service people are friendly and more than than helpful. I have not had my Lexus serviced anywh More

by vernon1932
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandeep Mangat, Gerson Buleje-Llanos
May 14, 2018 -

Woodfield Lexus responded

We are thrilled to have you as our loyal customer, Vernon! Thanks for sharing!

May 10, 2018

Excellent service each and every time! Gerson is very friendly, knowledgeable, and always helpful! The level of customer service at Woodfield Lexus by far the best I've received from any au More

by Pdave24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Buleje-Llanos
May 10, 2018 -

Woodfield Lexus responded

Thanks for being our customer and sharing your thoughts on Woodfield Lexus!!!

May 05, 2018

Good the wait wasn’t bad I like wood field Lexus because that treat you nice they knows what’s best for your cat they will give you transport if you need it you get to watch t More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Ahmadi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz, Dave Thermen, Mandeep Mangat, Gerson Buleje-Llanos
May 07, 2018 -

Woodfield Lexus responded

Thanks for sharing, Sally!

April 13, 2018

Jason and Randy Both Jason Joop and Randy Josefik were attentive to my service concerns and questions relating to my 2016 NX200T. They were patient and informative. More

by Marcia1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Josefik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Joop
Apr 13, 2018 -

Woodfield Lexus responded

We appreciate you as our customer, Marcia! Thanks for sharing!

April 10, 2018

Stay Away This place sucks, and I will not be going back to it. They act friendly but then later on will suck every dollar out of you. Stay away from this place More

by Lexusgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mandeep Mangat
Apr 11, 2018 -

Woodfield Lexus responded

We apologize for your experience and would like to hear more about it! I can be reached at 847 519 3771 or jjoern@resnickautogroup.com. Sincerely, JoAnn Joern, Customer Relations Manager

April 09, 2018

Service Had a great experience, have been coming here for almost 20 years. I purchase all my cars from here and have recommended dozens of folks to make this More

by Bmac1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Payne, Mandeep Mangat
Apr 11, 2018 -

Woodfield Lexus responded

Thanks for being our loyal customer and for sending customers our way!

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