Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
552 Reviews of Woodfield Lexus - Service Center
Sort by
June 22, 2022
The Service writer and Service team were awesome. The Fiance Manager I spoke with, on the other hand, was unhelpful and slightly condescending. The Fiance Manager I spoke with, on the other hand, was unhelpful and slightly condescending. More
by quick_b
Employees Worked With
June 12, 2022
Woodfield lexus tha best in everything, very happy with services I give at 10 thanks. services I give at 10 thanks. More
by Edgar Alvarado
June 12, 2022
The service people were friendly and knowledgeable. I even had assistance figuring out how to operate the rather confusing coffee machine! I even had assistance figuring out how to operate the rather confusing coffee machine! More
by Marcved
Employees Worked With
May 18, 2022
Excellent service and staff was professional and friendly. The Service technician was great and desk agentwas courteous and knowledgeable. friendly. The Service technician was great and desk agentwas courteous and knowledgeable. More
by Lynne
Employees Worked With
May 12, 2022
Handled with care every step of the way. From dropping off the car, Tony reviewing work to be done, paying for service and car wash. They even cleaned my floor mats!! I’m impressed. Cookies From dropping off the car, Tony reviewing work to be done, paying for service and car wash. They even cleaned my floor mats!! I’m impressed. Cookies or packaged snacks would be nice for late morning and afternoon customers waiting for service to be completed. More
by Mthrasher21
Employees Worked With
May 01, 2022
Excellent service i would recommend it to my friend. Tony Lopez is very nice person and mechanic Jose de Guzman Tony Lopez is very nice person and mechanic Jose de Guzman More
by Rphiso1
April 22, 2022
Warranty work. They picked up the car right on schedule, dropped off a loaner, did the work successfully, brought back my car the same day with a smile (I declined They picked up the car right on schedule, dropped off a loaner, did the work successfully, brought back my car the same day with a smile (I declined the free car wash), and charged me nothing. It lived up to Lexus's much-hyped customer service reputation. Can't ask for more than that. More
by BoomerBuyer
Employees Worked With
April 18, 2022
Service Department was exceptional from the time I arrived. Service completed as promised. Makes it easy to understand the vehicle maintenance completed and what will be required on the next one. arrived. Service completed as promised. Makes it easy to understand the vehicle maintenance completed and what will be required on the next one. More
by Mary
Employees Worked With
Tommy Mulak
April 07, 2022
I thought that my Variable Cruise Control was not working properly. The mechanic tested it and found nothing wrong. In fact, it worked to well as it picks up motion farther in front of car than I expected. properly. The mechanic tested it and found nothing wrong. In fact, it worked to well as it picks up motion farther in front of car than I expected. My service manager could not have been nicer! More
by Paul Brown
Employees Worked With
April 04, 2022
THE SERVICE WAS EXCELLENT AND TIMELY THE SERVICE PEOPLE WERE VERY KNOWLEDGEABLE AND MADE MY STAY VERY ENJOYABLE WERE VERY KNOWLEDGEABLE AND MADE MY STAY VERY ENJOYABLE More
by har
Employees Worked With
