Woodhouse Buick GMC of Omaha

Lug Nuts Not Tightened I had a new set of tired installed on Oct 2nd. I returned on Oct 3rd because my air conditioner was not working. The service advisor noticed that I w I had a new set of tired installed on Oct 2nd. I returned on Oct 3rd because my air conditioner was not working. The service advisor noticed that I was missing a lug nut. None of my lug nuts had been torqued down. A few of them were so loose that I could remove them with my hand. I could have had a serious accident and likely would have if my air conditioner (that I just had repaired 2 months prior) had not quit. I am quite upset about this experience. More

Attentive service staff Jeff K is excellent. Welcoming and informative. Gets my work done. Came in for warning light regarding a tire and was shuttled to were I needed to go Jeff K is excellent. Welcoming and informative. Gets my work done. Came in for warning light regarding a tire and was shuttled to were I needed to go while they ordered the tire. Done quickly. Conveniently located. Friendly staff. More

New Car purchase over phone/email I was looking online to see about the Acadia and what incentives were out. Woodhouse has a great website and I asked to be called. I received call wit I was looking online to see about the Acadia and what incentives were out. Woodhouse has a great website and I asked to be called. I received call within a few minutes. Very professional salesman and they worked hard to get me the vehicle that I wanted. Woodhouse is delivering my car to my home which is 3 hours away. More

Professional and Respectful My wife and I had endured a few negative experiences with our local GMC Dealer in South Dakota, so it was time to find a new partner in the GMC Networ My wife and I had endured a few negative experiences with our local GMC Dealer in South Dakota, so it was time to find a new partner in the GMC Network Our first call was to Woodhouse and that was the only call we needed to make. Seth got on the phone and we came to a deal that was equitable for both sides in less than an hour. The negotiations were polite, respectful and honest. They have earned our trust and we will be working together again in the future. More

Woodhouse did nothing to help in the form of service! Read b The transmission on our Buick which we purchased at the then Plaza Buick, died after 1 year and 1month approx. Woodhouse didn't see fit to find a car The transmission on our Buick which we purchased at the then Plaza Buick, died after 1 year and 1month approx. Woodhouse didn't see fit to find a car to lend us ! I am presently in a Rehabilitation facility due to several knee surgeries ( I am learning to walk all over again, (but I digress.) That Buick is the only car we own. It is also the only one I can fit into, since I have to wear an immobilizer brace so I am unable to bend my knee. Our 56th wedding Anniversary was on the 29th of Sept. Without a car my husband wouldn't even be able to visit me on our Anniversary! When I explained this to Certified transmission they lent us a car free. They also rushed to put a new transmission in our car , so we would have our car for our Anniversary! Woodhouse did NOTHING TO HELP IN THIS SITUATION!! TRISH CASEY More

No brainer Great dealership and it personal want up and beyond they job to put this deal together and did everything I asked of them. Great working with xaiser a Great dealership and it personal want up and beyond they job to put this deal together and did everything I asked of them. Great working with xaiser and brain More

Oil changer, tire rotation and cabin filter Always friendly service and knowledgable about my car. Beautiful waiting area with drinks, cookies and tv. My salesman plus others employees came an Always friendly service and knowledgable about my car. Beautiful waiting area with drinks, cookies and tv. My salesman plus others employees came and talked with me even thought it was for service! More

Great experience Sales (Chris) and financing (John) were great to work with, both on our trade-in and the purchased vehicle. No hassles whatsoever. We drove away happy Sales (Chris) and financing (John) were great to work with, both on our trade-in and the purchased vehicle. No hassles whatsoever. We drove away happy. More

Generally good but lots of after sale-issues Dan Burg, my salesman worked hard to find a 2018 Yukon Denali with a very specific set of equipment to create a "work Denali" rather than a luxury peo Dan Burg, my salesman worked hard to find a 2018 Yukon Denali with a very specific set of equipment to create a "work Denali" rather than a luxury people hauler. The vehicle was delivered with the exact equipment I specified and saved me from having to order a new full-build 2019 vehicle. High marks to Dan. After delivering the vehicle a number of stock items and accessories ordered were NOT added as requested or were overlooked. One incorrect item had to be re-ordered and replaced after delivery of the vehicle. On two other successive instances, ordered accessory equipment either failed or were not properly installed on the vehicle. When identified to the dealer, repairs were conducted promptly when I returned to the dealership for remedial action. More

Oil change Does a goog job, always friendly,free car wash with service,good employees,inside car sales makes it nice to look at all the cars. Does a goog job, always friendly,free car wash with service,good employees,inside car sales makes it nice to look at all the cars. More