Woodhouse Buick GMC of Omaha

Friendly, did a great job on the repair. Done on time!! Quick turnaround on the estimate, quality job on the repair, very helpful, could not have asked for better service. Also the follow up to insure the Quick turnaround on the estimate, quality job on the repair, very helpful, could not have asked for better service. Also the follow up to insure the repair was met to my satisfaction. More

Out town but received great service Our family is putting more than 7000 miles on our Yukon this summer and needed service mid-trip while in Omaha. Woodhouse GMC service made time for us Our family is putting more than 7000 miles on our Yukon this summer and needed service mid-trip while in Omaha. Woodhouse GMC service made time for us and got everything finished in an afternoon. We were fixed up and back on the road for our summer travels without a hitch. Great service and I wasn’t shocked by an over the top bill with extra charges for the stranger from out of town. More

Oil change Awesome! These guys are always so great when we come in and see that I have 3 kids in tow! They accommodate everything we need and get us back on the Awesome! These guys are always so great when we come in and see that I have 3 kids in tow! They accommodate everything we need and get us back on the road quickly! More

Speedy I called to schedule service and was happy to learn i could have the vehicle towed after hours. The diagnosis was quick. Sean was helpful and speedy w I called to schedule service and was happy to learn i could have the vehicle towed after hours. The diagnosis was quick. Sean was helpful and speedy with responses. More

Thankful Customer Sean, the service advisor, was very conscious of our time and situation. We were in town from Northwest Arkansas for a youth baseball tournament and Sean, the service advisor, was very conscious of our time and situation. We were in town from Northwest Arkansas for a youth baseball tournament and our AC was not working. He made every effort to provide a fair quote, provide transportation, and had the vehicle back to us in between games. Great experience. More

New truck No surprises and no high pressure to buy extras Sales rep made all appointments and called with info within 15 minutes. Finance rep very detailed wi No surprises and no high pressure to buy extras Sales rep made all appointments and called with info within 15 minutes. Finance rep very detailed with no surprises. More

Always friendly and helpful. Always done on time. I’ve always enjoyed working with Plaza (Woodhouse) and even though it’s 75 miles from home and the flood has the interstate closed, it’s always worth I’ve always enjoyed working with Plaza (Woodhouse) and even though it’s 75 miles from home and the flood has the interstate closed, it’s always worth the trip. More

Bad experience..Misleading, dishonest, condescending. Spent 2 days working a deal on a new $45k car with these guys. After much back and forth we all came to an agreed model/features/price etc. When we Spent 2 days working a deal on a new $45k car with these guys. After much back and forth we all came to an agreed model/features/price etc. When we came back to take the delivery the vehicle was not equipped with the key specific required seating configuration that was agreed on. The payment was higher, the interest rate was higher and the extended warranty we thought we were taking was for a shorter term. So thats not the worst of it. The worst part was they never told us ANY of these things had changed. When we looked in the prepped car we notice the seating was wrong. When we were signing the prepared documents that the finance manager had us hurriedly sign he stuffed them in an envelop folded. We pulled them back out and found all the changes listed about. In the end they acted like non of this stuff mattered, explained it off and then would give us the deal we all ad agreed on. So we returned the car. Bad news. Don’t go here! More

Difficult to get callbacks Was trying to refinance a vehicle and it took over three weeks to get a call back. Was very disappointing as I’ve bought many vehicles in the past. T Was trying to refinance a vehicle and it took over three weeks to get a call back. Was very disappointing as I’ve bought many vehicles in the past. They are very busy and it’s understanding my call can’t be returned immediately but I would think it should be within 2-3 days. Every dealership treats you well when buying a vehicle but the best dealerships treat you well when not buying a vehicle and Woodhouse fell short this time. Ted Murray did good getting back to me but finance did not. More

Satisfied and more My sales person was not pushy, He listened and followed up each request. Worked to get us exactly what we were looking for and made the whole experien My sales person was not pushy, He listened and followed up each request. Worked to get us exactly what we were looking for and made the whole experience very easy. More