World Chrysler Dodge Jeep RAM

We went to this dealer in order to price an economical car. We were looking for a demo or the like so that we would not have to pay full price for a new or almost new car. We met Chris Ryan and explai car. We were looking for a demo or the like so that we would not have to pay full price for a new or almost new car. We met Chris Ryan and explained our likes as well as our finances so that he could judge what we could afford. He showed us several vehicles both in Jeep and Chrysler. The one we liked was a dem with about 4600 miles. It was clean and looked nice with a good deal of options but not overloaded. The price was in the ballpark. We went for a trial ride. We discussed my Ford Explorer that was in the Ford dealership a few miles away. It was not worth fixing and we need this to be part of the ultimate deal so that we could get some kind of trade with it. We discussed the financing, picking up of the Explorer as well as leasing. We agreed on a figure of $199.00 and went out to lunch so that he could have the car prepped and ready for our return. Chris went out of his way with the financing. Upon return from lunch. We had almost finalized the sale when the leasing company turned down my credit as there were two problems with the credit report, both of which were not my fault. I have since straightened out one and will straighten out the other. The monthly payment went up $35.00 due to this as it put me into another level shich charged more in interest. I put $4,000 down which I thought was sizeable for a lease. Chris had the finance manager come out and explain it to us. He also went back with him to see what could be done to lower it as we had originally agreed on a $199.00 per month payment. They worked on the figures again and found that there was no way to lower the payment below $135.00. Chris talked to us and made some suggestions about other cars but I liked this one! He got the deal because he went way out of his way to get us what we wanted. He even called my insurance company and gave them the figures that they needed to register the new car. Between the two hour lunch break, going to the Ford dealership to get my personal belongings out of the car, we spent a total of 8 hours buying the car. He is an excellent salesman and cares what his customers need and want. In short, it was he who finalized the deal. He is a credit to your dealership! More

I had the 120K workup done on my Jeep, and needed it by midday (which was laughable). They had 2-3 guys working on it at once to make sure it was done when I needed it. Great service. Very personable. midday (which was laughable). They had 2-3 guys working on it at once to make sure it was done when I needed it. Great service. Very personable. Will do their best to meet the needs and expectations of the customer. More

Bill was great and helpful. He was able to diagnose the check engine light and transmission issue on my 2011 Grand Cherokee while my wife and I ate lunch. I did not expect such quick turnaround time. Gre check engine light and transmission issue on my 2011 Grand Cherokee while my wife and I ate lunch. I did not expect such quick turnaround time. Great job. thanks, Bill. More

After hours of negotiation we go to a price that turned out to be the internet price. Getting a refund on our deposit as a result of our dissatisfaction has so far taken a week and we haven't gotten our ch out to be the internet price. Getting a refund on our deposit as a result of our dissatisfaction has so far taken a week and we haven't gotten our check back yet. More

Went out of their way get the sale closed on the convertible we had opur eyes set on. Service has ALWAYS been superior. Great place. Jay convertible we had opur eyes set on. Service has ALWAYS been superior. Great place. Jay More

Joe Wajda was a pleasure. The usual agonizing haggling that I can't stand did not occur. Why? As a well researched consumer on both ends, both my trade-in and my new car, his first offer was fair and ba that I can't stand did not occur. Why? As a well researched consumer on both ends, both my trade-in and my new car, his first offer was fair and balanced. Overall it beat my offer at Buhler in Hazlet by 5000.00 dollars! My business partner once said, the best deal is not the one where one side destroys the other, but rather the fair deal where both parties are satisfied. I told Joe I will be back in four years to buy my son's Jeep. He smiled and said I'll see you when you service your daughter's car. Ann Molowitz was a nice relief from the usual salesperson. She is personable, knew her product, and a pleasure to talk too. Not to mention very funny. Overall a nice experience. John Stoneham 2012 Grand Cherokee Laredo 4x4 Owner More

I was looking for a used Commander. I located one at World Jeep. Told Alan i did not want any pressure, and he kept his word. 1 week later I drove out with the Commander. When I first met Alan, I was World Jeep. Told Alan i did not want any pressure, and he kept his word. 1 week later I drove out with the Commander. When I first met Alan, I was checking out the Commander in the Parking Lot, and he came out. He just said "Hello", then I just asked what the price was. He told me and I asked for his card. After getting home, i check out the Commander online and found it different price online then posted on the window. When i came back, I told Allan that I just wanted to test drive it, and thats it. 2 Days later I was in there signing over my truck to him, and signing the papers for the Commander. HE DID NOT PUT ANY PRESSURE ON ME. He made me feel like FAMILY. Thanks again Allan..... More

I recently purchased a new Chrysler Town and Country Van and could not have been happier with my experience ! JT and John listened to what I was looking for and helped me find it easily while making the t and could not have been happier with my experience ! JT and John listened to what I was looking for and helped me find it easily while making the the turn in of my lease an easy, hassle free experience ! Would definitely recommend World Jeep in Shrewsbury to my friends ! When purchasing a new vehicle and spending that type of money you want confidence in the people who you are dealing with ! They were great ! More

It has been more than a month since I purchased a car from this dealership, and I have been asking them for a 2nd set of keys for the car with no luck of getting it. I called Chris Ryan twice leaving him from this dealership, and I have been asking them for a 2nd set of keys for the car with no luck of getting it. I called Chris Ryan twice leaving him a message and no return of my call than I stated that in my review and the General manage Joe left me a message at ratemydealer. com apologizing and he said someone will call me tomorrow that was 1/29/2012 today is Feb 6th 2012 and no one has called me yet. This is not a good reputation for this dealership. I thought this dealership is one of the best but now I don't think so. Thank god that I have not refer any of my friend to this dealership. Its unbelievable how they only care about selling the car . I ordered the remote and the key, took it to a Chevy dealer to program it... I put a request to JT the manager at the dealership with all the receipts and asked him to reimburse me for the cost. Within 2 days I got a check for the total amount. This proves to me that this dealership and especially JT cares about his customers. I am very happy and satisfy with the way JT handle my request . Thanks JT More

Bill was understanding and clearly explained what my Jeep needed. Bill made feel like I was working with a friend. I have been around many service related situations but felt this was a very good experience. needed. Bill made feel like I was working with a friend. I have been around many service related situations but felt this was a very good experience. Bill appeared truly interested in not only taking in my Jeep, but also personal enough to be concerned with me as a person not just another customer. More