Group 1 Ford of Pensacola

Group 1 Ford of Pensacola did a Great job repairing my vehicle. Judy the service advisor, communicated with me throughout the service repair process. vehicle. Judy the service advisor, communicated with me throughout the service repair process. More

I made an appointment for service and I was in and out in a very reasonable amount of time. a very reasonable amount of time. More

Very polite and answered all my questions ! Was done ina timely manner and was not. Long wait Was done ina timely manner and was not. Long wait More

Knowledge servis advisors. Communication was good.I get a discount on car repairs. They also did it the same day Communication was good.I get a discount on car repairs. They also did it the same day More

Service was well presented. Time was a bit excessive but that is to be expected anymore. Time was a bit excessive but that is to be expected anymore. More

I’m always treated well when I go to the dealership. I had a wonderful tech. I had a wonderful tech. More

They replaced an engine in my truck quickly and it runs great! Danny Mcwatters gave us the quote and worked with us throughout the process and he was a pleasure to work with. He was professional, paid atte great! Danny Mcwatters gave us the quote and worked with us throughout the process and he was a pleasure to work with. He was professional, paid attention to details, and kept us updated while the truck was being serviced. I'll be working with them the next time I need a repair. More

My Advisor Sara was excellent, I had to come in for Service, and she recognized i had a Recall that needed to be completed as well, so that saved me an extra trip. She was communicative and very pleas Service, and she recognized i had a Recall that needed to be completed as well, so that saved me an extra trip. She was communicative and very pleasant to work with I will be back all the way from the Sippi to see her. Thank you Group 1 Ford and Sara! More

I showed up early, but didn’t have to wait. I wish the lug nuts didn’t disintegrate after a few times using them, but that’s the way they are designed. Other than that I had a great experienc I wish the lug nuts didn’t disintegrate after a few times using them, but that’s the way they are designed. Other than that I had a great experience. 5 out of 5 for sure!👍 More