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World Ford Pensacola

Pensacola, FL

4.6
1,716 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,716 reviews

October 02, 2024

Service team are always pleasant professional and polite. Service time usually takes less than promised. A special recognition for the service writers. More

by hollowaysreFreeEddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Reynolds
Oct 05, 2024 -

World Ford Pensacola responded

Hello, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

Yet again, great service as always, bringing my Mustang in tomorrow for service as well. More

by sc1850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bogan
Oct 06, 2024 -

World Ford Pensacola responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2024

I dealt with Alan Reynolds and he was kind and knowledgeable. Definitely a great value to your establishment. More

by pos1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Reynolds
Oct 05, 2024 -

World Ford Pensacola responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 01, 2024

Yesterday was a stressful day with my car being serviced. My advisor Alan Reynolds had found ways to ease the stressful situation by the time I picked up my car. More

by rnbigdpg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Reynolds
Oct 04, 2024 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alan here at World Ford Pensacola! We hope you have a great day!

September 30, 2024

It was over 35 days in the shop due to “backlog”. But Danny kept me apprised of the situation and on all the repairs. He was also helpful in getting me rides to and from Dealership. More

by cto1riddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny McWatters
Oct 05, 2024 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 28, 2024

Danny from service was outstanding and a joy to work with during my oil change and diagnostic. He was able to help me make an informed decision. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry “Danny” McWatter
Oct 02, 2024 -

World Ford Pensacola responded

Hi Phil, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2024

I was traveling into Florida from Louisiana and came upon some engine issues with my Ford. They took me in right away to check it out and had me fix the next day great friendly staff and impeccable service t More

by Nboudreaux64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Jason McDonald, Brandy Wells
Oct 02, 2024 -

World Ford Pensacola responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2024

Great dealership. Easy to do business with. Sales people are professional and willing to negotiate. More

by frankhpns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Waldon
Oct 02, 2024 -

World Ford Pensacola responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

I booked my oil change online and the computer told me that the cost would be $69 and that is what I expected to pay because they knew my vehicle was a diesel when I made the appointment. When I went to l More

by Don B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
Sep 28, 2024 -

World Ford Pensacola responded

Don B, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the miscommunication on the cost of your oil service. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Nathan Cartwright General Manager n.cartwright@worldford.com

September 24, 2024

Very friendly with a wide selection of cars on the lot and Dalton is a great sale representative. More

by JohnM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Weihrauch
Sep 28, 2024 -

World Ford Pensacola responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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