
World Ford Pensacola
Pensacola, FL
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Had a same-day appointment to test drive a vehicle and I arrived early for said appointment. A walk in showed up and test drove the vehicle and was in financing for it when I arrived. No warning call or tex arrived early for said appointment. A walk in showed up and test drove the vehicle and was in financing for it when I arrived. No warning call or text. Was told to look at other options. Snooze you lose at this dealership. Appointments mean nothing to them and integrity is non-existent. Don’t waste your time here. More
They make a real good effort to assist customer's with all matters but they are either overwhelmed or understaffed. My assistant was clearly overwhelmed but handled things professionally and with enthusia all matters but they are either overwhelmed or understaffed. My assistant was clearly overwhelmed but handled things professionally and with enthusiasm. Another time, I asked for parts for a ford vehicle, i was told the parts were on back order and it would take weeks to get it and no options for aftermarket parts but i was able to get replacement parts within 2 days from PepBoys. Its hard to believe i cant get original parts from ford sooner. More
I bought my Maverick from World Ford. The service I have had since my purchase has been perfect. They're so polite and professional. No complaints at all. The service I have had since my purchase has been perfect. They're so polite and professional. No complaints at all. More
Alan was awesome and so sweet! Only thing wrong with him is he’s an FSU fan! But other than that, 10/10 on everything he helped me with! He even came and checked up on me while I w Only thing wrong with him is he’s an FSU fan! But other than that, 10/10 on everything he helped me with! He even came and checked up on me while I was waiting on the car to get done. More
Everything was fine. The weight was a little bit too long price was a little bit too high for an oil change. It should not cost almost $100 for a simple oil change. The weight was a little bit too long price was a little bit too high for an oil change. It should not cost almost $100 for a simple oil change. More