
World Kia Joliet
Joliet, IL
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Excellent service from Daniel Smith. Daniel went and beyond to make sure we were satisfied with making a purchase of our new Kia, he was professional! beyond to make sure we were satisfied with making a purchase of our new Kia, he was professional! More
Jason was amazing got me in car I wanted everything went flawlessly would recommend to my family and friends he was very professional and very knowledgeable flawlessly would recommend to my family and friends he was very professional and very knowledgeable More
Janaya was great to work with. The service here was very welcoming. Everyone made us feel like a part of the Kia family! I would highly recommend coming here to buy a new or used vehicle. welcoming. Everyone made us feel like a part of the Kia family! I would highly recommend coming here to buy a new or used vehicle. More
Jason was an awesome person to deal with! We got the car we wanted at the price we wanted! I would recommend to friends, family, anyone! So excited to have a new kia! we wanted at the price we wanted! I would recommend to friends, family, anyone! So excited to have a new kia! More
Janaya was amazing helping me from beginning to end purchasing my new Kia Carnival. Very friendly and a pleasure to work with. Daniel was very helpful as well. Thank you both! purchasing my new Kia Carnival. Very friendly and a pleasure to work with. Daniel was very helpful as well. Thank you both! More
I would have given a positive rating to this transaction but the following experience made it sour. I sold my Acura RDX to the dealership (which had a $1,100 loan on it) and was told (after I signed the but the following experience made it sour. I sold my Acura RDX to the dealership (which had a $1,100 loan on it) and was told (after I signed the paperwork) that I'll receive my check within a week, even though this timeline was never specified when the used car manager - Brandon - initially came out to see the car. As of today, it has been two and a half weeks and even my loan with Acura wasn't paid off until today. I've been in touch with the used car manager - Brandon - for about a week now and he told me the last two times we talked that I should receive the check within 2-3 days. I tried contacting the dealership this morning and was involuntarily transferred to Brandon. When Brandon picked up the phone, he first yelled at me for "validating" his association with the dealership. When I politely contradicted his thought and clarified that I'm calling to inquired about my check, Brandon became furious and literally shouted on me. Though Brandon immediately followed-up afterwards and promised to overnight my check to me, being yelled at for no reason (apparently for asking for my own money) is extremely uncourteous and unprofessional. I would have either sold and/or bought a car from the dealership in the upcoming months (was already thinking about selling my second car and getting a Kia Stinger in a month;) never again from this dealership!!! More