World Kia Joliet

My experience at KIA, was excellent, Mike the salesman, did a professional job getting me into a vehicle! did a professional job getting me into a vehicle! More

My 2020 Kia Soul is currently at the Joliet World Kia service department due to a breakdown on the expressway last Saturday, March 9th. Despite being under warranty, I received no updates by the followin service department due to a breakdown on the expressway last Saturday, March 9th. Despite being under warranty, I received no updates by the following Monday. Concerned, I called on Tuesday, March 12th, only to discover that my car's transmission had failed and requires replacement. However, I was denied a rental as another department needed to confirm the warranty coverage. Since then, despite multiple calls, I've received no further updates. Each time I call, I'm given the same information about the transmission needing replacement and the rental pending confirmation. On Thursday, March 14th, frustrated by the lack of progress, I requested to speak directly with the service department. Unfortunately, the person who answered seemed distracted and disinterested, even laughing when I inquired about my options. This treatment is completely unacceptable given the seriousness of my situation. My car broke down on a busy expressway, leaving me unable to work for a week. As of March 15th, I still haven't received any new updates or been provided with a rental, despite the clear terms of my warranty. This situation is deeply frustrating and I expect prompt resolution from World Kia of Joliet. More

Gracias con Mike por darnos una buena oferta y por ser muy generosa thanks world kia muy generosa thanks world kia More

Thank you for all your help Rudy is the guy you want to see he is amazing go see Rudy now see he is amazing go see Rudy now More

Bought 2 cars from Courtney today. He did a fantastic job. The entire dealership is top notch. He did a fantastic job. The entire dealership is top notch. More

Mike B is so awesome. Helped me so much . Keep up the GREAT work and definitely coming back Helped me so much . Keep up the GREAT work and definitely coming back More

Wow what a great experience if your in need of a vehicle please reach out to Mike B @ world kia. Thanks again please reach out to Mike B @ world kia. Thanks again More

Jerry was very nice and helpful and funny at the same time, he helped me get a brand new car and kept me at my budget price. If your ever in the market for a vehicle to World Kia and go see Jerry. time, he helped me get a brand new car and kept me at my budget price. If your ever in the market for a vehicle to World Kia and go see Jerry. More

MISLEADING DISHONEST DISRESPECTFUL TEAM HERE. I REGRET WASTING MY VALUABLE TIME GOING TODAY ON FEBRUARY 23, 2024 TO A DECEPTIVE DEALERSHIP THAT INFORMED ME I HAVE A APPROVAL BEFORE COMING THERE. I REGRET WASTING MY VALUABLE TIME GOING TODAY ON FEBRUARY 23, 2024 TO A DECEPTIVE DEALERSHIP THAT INFORMED ME I HAVE A APPROVAL BEFORE COMING THERE. FALSELY INFORMING BUYERS IS ILLEGAL. THE SALES FOOLISH G GUY TREY HAD THE UNPROFESSIONAL ABRUPTED AUDACITY TO TELL ME IN A NASTY WAY I DON'T QUALIFY AND HE WAS STUPID ENOUGH TO CALL ME A HORRIBLE NAME BY THE MAIN DESK. THIS PLACE WILL MIS-INFORM YOU AND TELL YOU YOU ENTER SOMETHING ONLINE WHICH YOU DIDN'T. THE TOTAL DISREGARD OF A POTENTIAL CUSTOMER TIME IS UNCONSCIONABLE AND THE ARROGANCE AS IF ITS NORMAL THERE AND TO SAY...OH WELL YOUR DENIED WITH NO APOLOGY SHOWS HOW POORLY WORLD KIA OPERATES DAILY. More

Please Read this it's very important. .. I use to be a faithful customer to world kia to service my kia, one day they told me you need a new Engine, they kept the car for more than two m .. I use to be a faithful customer to world kia to service my kia, one day they told me you need a new Engine, they kept the car for more than two months, after I took the car it wasn't running as it should, I completed and took it to service department again and each time they tells me something new, and still not running as it should be, I took it to get a second opinion and I'm told it was a rebuilt Engine even though my car is still under warranty, I got thrre to complaint but on the way I thought of something else is to trade it to a new car , I did but they pressure me to buy a mechanic warranty, the next day I filled a form for the cancellations, I emailed it 5 times with no response I called them and they said it went automatically to kia finance and it take time to be canceled, now 5 weeks later I called kia Finance in California headquarters of Kia manufacturer and finance, I'm told they have nothing to do with it, it's between you and world kia, Today I called kia management and I explained what kia finance told me , she said you have to read the contract and the cancellations form and it will take them 12 to 16 weeks to get a reply. I'll wait and if none happened I will take it to the next step which take them to court. This Dealer it's something else, please go all over the dealerships before you come to world kia. Don't buy or take you car to service there. Good luck More