World Kia Joliet
Joliet, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Thank you for all your help Rudy is the guy you want to see he is amazing go see Rudy now see he is amazing go see Rudy now More
My 2020 Kia Soul is currently at the Joliet World Kia service department due to a breakdown on the expressway last Saturday, March 9th. Despite being under warranty, I received no updates by the followin service department due to a breakdown on the expressway last Saturday, March 9th. Despite being under warranty, I received no updates by the following Monday. Concerned, I called on Tuesday, March 12th, only to discover that my car's transmission had failed and requires replacement. However, I was denied a rental as another department needed to confirm the warranty coverage. Since then, despite multiple calls, I've received no further updates. Each time I call, I'm given the same information about the transmission needing replacement and the rental pending confirmation. On Thursday, March 14th, frustrated by the lack of progress, I requested to speak directly with the service department. Unfortunately, the person who answered seemed distracted and disinterested, even laughing when I inquired about my options. This treatment is completely unacceptable given the seriousness of my situation. My car broke down on a busy expressway, leaving me unable to work for a week. As of March 15th, I still haven't received any new updates or been provided with a rental, despite the clear terms of my warranty. This situation is deeply frustrating and I expect prompt resolution from World Kia of Joliet. More
Jerry was very nice and helpful and funny at the same time, he helped me get a brand new car and kept me at my budget price. If your ever in the market for a vehicle to World Kia and go see Jerry. time, he helped me get a brand new car and kept me at my budget price. If your ever in the market for a vehicle to World Kia and go see Jerry. More
MISLEADING DISHONEST DISRESPECTFUL TEAM HERE. I REGRET WASTING MY VALUABLE TIME GOING TODAY ON FEBRUARY 23, 2024 TO A DECEPTIVE DEALERSHIP THAT INFORMED ME I HAVE A APPROVAL BEFORE COMING THERE. I REGRET WASTING MY VALUABLE TIME GOING TODAY ON FEBRUARY 23, 2024 TO A DECEPTIVE DEALERSHIP THAT INFORMED ME I HAVE A APPROVAL BEFORE COMING THERE. FALSELY INFORMING BUYERS IS ILLEGAL. THE SALES FOOLISH G GUY TREY HAD THE UNPROFESSIONAL ABRUPTED AUDACITY TO TELL ME IN A NASTY WAY I DON'T QUALIFY AND HE WAS STUPID ENOUGH TO CALL ME A HORRIBLE NAME BY THE MAIN DESK. THIS PLACE WILL MIS-INFORM YOU AND TELL YOU YOU ENTER SOMETHING ONLINE WHICH YOU DIDN'T. THE TOTAL DISREGARD OF A POTENTIAL CUSTOMER TIME IS UNCONSCIONABLE AND THE ARROGANCE AS IF ITS NORMAL THERE AND TO SAY...OH WELL YOUR DENIED WITH NO APOLOGY SHOWS HOW POORLY WORLD KIA OPERATES DAILY. More




