World Kia Joliet

Don't waist your time I went in they said I was approved but needed a down payment, I went back with a down payment and they tried to sell me a used trade in crashed with t I went in they said I was approved but needed a down payment, I went back with a down payment and they tried to sell me a used trade in crashed with the bumper hanging. They didn't give me no options or tried to help me at all. This place is a joke, I wouldn't even waist my money or time. More

Great customer service Patrick really helped me out by getting me into yet another new car! He's such a caring man who tries his best to help you in any way he can. I wouldn Patrick really helped me out by getting me into yet another new car! He's such a caring man who tries his best to help you in any way he can. I wouldn't go to anyone else! Thanks again Pat! More

Entrapment,Harrassment,Def. of character. Held against will Rudy got the deal done at the payment i wanted!! (They make you write your original review when sitting at the counter before you leave with your car. Rudy got the deal done at the payment i wanted!! (They make you write your original review when sitting at the counter before you leave with your car. When i got my car that night it was still dirty inside (Carpets/windows not cleaned, center arm rest still full of previous owners belongings. Had to take the car to get cleaned which was additional cost out of my pocket which is annoying right after you buy a car.) **EDIT 28 DAYS LATER** Yesterday i walked into the store because i was told by Joseph that my first payment was being made by World Kia due to everything that has so far gone wrong with my loan. I just needed to come in and sign a quick form that it was ok for them to do this. When I went into the store i has attacked for money by Jamie (fiance secretary) , brought to a room to speak to camille (General manager) and Sam (Sales Manager). They were demanding i pay them right then for the $259 they paid on my behalf. I was held for 50 minutes with no option to leave the store. Left in a conference room having an anxiety attack with fear of not being able to leave the building for 30 minutes. I had Googled the non emergency police number for Joliet as i saw that being my only option to leave the facility. I explained repeatedly i could pay however it needed to wait 2 days until i got paid and i wanted proof that they actually paid my first bill to which i was told by jamie originally "We are not showing you that". NOT TO MENTION MY BILL WAS NOT DUE TO THE LOAN COMPANY UNTIL 7/18/2019 SO WHY WORLD KIA PAID ON 7/10/2019 I STILL DON'T KNOW!!!! I was lied to by Joseph to get me into the store (Entrapment). Harassed and embarrassed by Jamie in front of employees and customers (Harassment & Defamation of character). Spoke to the general manager who did nothing but "get pulled away by someone else" and Sam who...I mean what did Sam do here? Did he just walk into the wrong conference room? I mean honestly what was the reason Sam came in. My car was blocked into my spot purposely in front of the store for all to see and then took 5 minutes for someone to unblock me so I could leave when this issue was resolved. Not one person apologized for this. A simple "sorry we messed something up here but here is confirmation showing your first payment was made" You would think that being held captive, literally for 45-50 minutes, (False imprisonment) would have resulted in a apology from The general manager when she realized what was going on, but that other person must have been super important. Come to think of it, When Camille was leaving the conference room I apologized if my behavior was out of line. I apologized to World Kia for my actions AND I'M NOT THE ONE WHO DID ANYTHING WRONG HERE! More

Amazing!!! I had the best experience with purchasing a new car at World Kia Joliet. I got a beautiful 2019 Kia Optima. I was nervous and thought I wouldn't be ab I had the best experience with purchasing a new car at World Kia Joliet. I got a beautiful 2019 Kia Optima. I was nervous and thought I wouldn't be able to get a brand new car...but Angie McFerren took great care of me and made it happen!! I'm grateful for her, she did an amazing job!! I recommend to everyone go and see Angie McFerren!! More

Fantastic!!! I’ve been trying to buy a reliable, new car for 3 years. Patrick was able to make it happen today. I got a beautiful 2019 Kia Forte. While my payme I’ve been trying to buy a reliable, new car for 3 years. Patrick was able to make it happen today. I got a beautiful 2019 Kia Forte. While my payments are much higher than I wanted, it was not totally unexpected. I plan to refinance in a year. Patrick told me he would get me financed with much less than perfect credit, and he did just that. Thank you Patrick and Joe!!! You’re the best!!!!! More

Stay AWAY!!! I strongly encourage you to stay far away from this dealership. I was looking for a specific vehicle, was contacted by them, and later learned tha I strongly encourage you to stay far away from this dealership. I was looking for a specific vehicle, was contacted by them, and later learned that they never had the vehicle on their lot. I was assured that they'd do a swap with another dealership only to find out that the car I was looking for was sold the previous night. Additionally, they ran my credit AGAIN knowing that the car was not there. And if you do not like INCESSANT contact, do not give them your information. They will hound you to no end. More

Will NEVER go back I'm xxxxing pissed right now. I had my husband take my car in a week ago from today to have it looked at. We got a loaner car for the week. They never I'm xxxxing pissed right now. I had my husband take my car in a week ago from today to have it looked at. We got a loaner car for the week. They never looked at until yesterday when they told my husband on Saturday that they heard the noise but didn't know where it was coming from. So we said screw it I'm going to get my car today. We got to the dealership got our stuff out of the loaner and went to my car. To find my stuff from my glove box on the floor, $20 worth of coins gone and to really put the icing on the top the cake is my locket that leave in my car with my mom's ashes in it gone. I will never be bringing my car to World Kia in Joliet again. I'm beyond pissed right now. This is how we found my car when we got to it. More

Very dishonest, can’t be Trusted. Horrible Be very careful when you go shopping for a car at this dealership they’re very dishonest disloyal tricky, they do a lot behind the scenes that you’re Be very careful when you go shopping for a car at this dealership they’re very dishonest disloyal tricky, they do a lot behind the scenes that you’re not aware of.. Best advice that I can give you is if you’re shopping for a Kia go to a different Kia dealership.. We are being reported to the Better Business Bureau for their dishonesty More

Forte I worked with Ozzy he was so helpful.! he got me the car i wanted and needed it! thank you so much again Ozzy and DJ. I worked with Ozzy he was so helpful.! he got me the car i wanted and needed it! thank you so much again Ozzy and DJ. More

Unprofessional and dishonest Went to get a car. They said I was approved in a text. I was nothing but honest with them about my situation. I left with the car and they called me t Went to get a car. They said I was approved in a text. I was nothing but honest with them about my situation. I left with the car and they called me two weeks later saying that financing wasn’t going through. Brought the car back they blocked me in so I couldn’t get out. I’m telling my story to the world these people are shady and disrespectful. More