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World Toyota

Atlanta, GA

4.4
1,925 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,925 reviews

May 31, 2025

World Toyota is striving to make the service department more accommodating to its customers.with very informative service advisors to providing transportation in the event of anticipated long wait times. More

by zepherine1020
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
May 31, 2025

Quick and efficient service, just what I needed. And very kind service guy with detail explanations Thank you! More

by Seanhan173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain arnold
Jun 03, 2025 -

World Toyota responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 31, 2025

When i went to get service done on my car i left my house key with them by accident. I got back as fast as I could through Lyft and called ahead to inform. Right as I arrived and got to Francis’ desk he had More

by danielharvey2342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Jun 03, 2025 -

World Toyota responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 31, 2025

Highly recommend this dealership, I am living 40 miles away still come service every time. More

by thanhcphan9
Recommend Dealer
Yes
Employees Worked With
Isaiah Campbell
Jun 03, 2025 -

World Toyota responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 30, 2025

Gas lighting. Slow. Disrespectful of your time.Will take payment, then ignore you. Will pass responsibility on to someone else, then on to someone else, continuous More

by Frustrated
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Glenn. Diego Cazco. Victor Eke
Jun 03, 2025 -

World Toyota responded

I’m sorry for the inconvenience you faced regarding your recent service visit. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at wgarcia@worldtoyota.com or call me 918-491-7210. Your cooperation will help us resolve this issue promptly. Thank you. William Garcia, Service Director

May 30, 2025

They did a through inspection and Brian provided great service in the service department! Thanks again! More

by Jessica H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
Jun 01, 2025 -

World Toyota responded

Hello Jessica, we're happy you found Brian to be so supportive during your experience here at World Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

May 30, 2025

Unethical and unprofessional. Unethical and unprofessional. Unethical and unprofessional, Unethical and unprofessional. Unethical and unprofessional. More

by Apbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn, Everyone else
Jun 03, 2025 -

World Toyota responded

I’m sorry for the inconvenience you faced regarding your recent service visit. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at wgarcia@worldtoyota.com or call me 918-491-7210. Your cooperation will help us resolve this issue promptly. Thank you. William Garcia, Service Director

May 28, 2025

I had to great associates of World Toyota. 1. Isaiah was understanding, and pleasant. 2. I forgot the other young man, she said he was in the military, tall, Yoslin. I believe. He was very More

by Abmgg05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah, Yoslin
May 30, 2025 -

World Toyota responded

Thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at wgarcia@worldtoyota.com or call me @ 918-491-7210 Your cooperation will help us resolve this issue promptly. Thank you. William Garcia, Service Director

May 28, 2025

I had service this morning at World Toyota. My service advisor, Ernesto, greeted me promptly and took excellent care of me and my car. More

by Mjthrasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
May 30, 2025 -

World Toyota responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2025

Usually car dealerships make me really nervous to step foot into, Joel was really kind and calming and answered all my questions! Even the atmosphere in the dealership waiting room was nice. More

by Amariah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Stein
May 30, 2025 -

World Toyota responded

Hello Amariah, thank you for your kind review; we are happy to pass along your comments to Joel here at World Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!