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World Toyota

Atlanta, GA

4.4
1,961 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,961 reviews

June 17, 2025

I had a great sales person Ray that helped us through initial steps all the way through to delivery. He was awesome. More

by harrisonbill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray -Sales
June 17, 2025

There were several concerns with the used vehicle we bought "as is". The dealership went above and beyond to assist with correcting those things and were honest about everything. More

by Pmitch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy
June 17, 2025

Service was unusually quick today. Service writer was friendly and efficient. Clean environment (very important). Good choice of coffee beverages. Comfortable waiting area. I just wish More

by HikerGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel
Jun 20, 2025 -

World Toyota responded

Thank you for taking the time to share your experience, we're thrilled to hear that our team provided a speedy and friendly service in a clean and comfortable environment. We appreciate your feedback about phone usage and will take it into consideration to improve our customer experience. Thank you for choosing World Toyota! Thanks, Curtis Smith, General Manager

June 14, 2025

My service rep, Rahel, was amazing and saved us from crisis. Phone call at 5:30 Friday, part delivered Saturday morning, work complete by noon. More

by GY8S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel Atsemet
Jun 16, 2025 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rahel here at World Toyota! We hope to see you soon!

June 13, 2025

This was one of the worst experiences I have had. The technician gave me a wrong quote for tires when it was a wheel bearing issue. She then attempted to charge me triple the price after the work was More

by indigob25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah, and the African American manager
Jun 14, 2025 -

World Toyota responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. William Garcia | Service Director World Toyota wgarcia@worldtoyota.com

June 13, 2025

The service department was excellent. Good communication. Car was ready when they said. Inside was done properly.Only thing they don’t do is put some “stuff“ on the outside of the tires. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory
Jun 16, 2025 -

World Toyota responded

Hello Diane, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

June 13, 2025

Great customer service and experience. Agents are always available and work to make it a good experience. More

by amalinsky17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flor
Jun 16, 2025 -

World Toyota responded

Hi, we're glad you had such a wonderful experience with us! Thank you again for leaving us this response!

June 12, 2025

This dealership’s service time is excellent, at least 90% of the time. The staff is commendable.I drive a nice distance just to have my car serviced only at world Toyota.Please continue the good job! More

by c.holliman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo
Jun 13, 2025 -

World Toyota responded

Hi, we are pleased to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always glad to help!

June 12, 2025

My advisor Jeff was very communicative and helpful. He provided useful information about what was needed to be done and what he’d recommend doing to keep my RAV4 on the road 👍 More

by trinesnipes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Venable
Jun 13, 2025 -

World Toyota responded

Hi, we're happy you found Jeff to be so supportive during your experience here at World Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2025

A great customer service with a positive attitude and, big smile welcoming all the customers. A very cozy waiting room. A very convenient place to be.. I enjoy my time doing my waiting. Word Toyota emplo More

by SekandarLaila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Allen.
Jun 13, 2025 -

World Toyota responded

Hi Sekandarlaila, thank you for your positive comments about World Toyota! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!