World Toyota
Atlanta, GA
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The Assistant Service Manager (Rahel Atsemet) was very efficient and has good customer service interactions. My visit was not stressful. efficient and has good customer service interactions. My visit was not stressful. More
Work was done more quickly than promised/expected — and quite satisfactory. Mr Chillous was knowledgable and apparently experienced. Also personable… quite satisfactory. Mr Chillous was knowledgable and apparently experienced. Also personable… More
I was first met by a very pleasant man who took the initial report as to why I was there. He turned me over to Alana who went above and beyond throughout the day to not only provide a ride for me to an initial report as to why I was there. He turned me over to Alana who went above and beyond throughout the day to not only provide a ride for me to and from my home while I waited but was able to make my bill more affordable than was originally quoted. She kept me informed, she was polite and very friendly and very professional. I have been unhappy with my personal mechanic for a while now and I am really glad that I decided to try the dealership again. More
Service Rep Cameron was amazing! There's usually a mistrust going to a delaership for service, but he made the experience worth it. Really appreciate geniune customer service. There's usually a mistrust going to a delaership for service, but he made the experience worth it. Really appreciate geniune customer service. More