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World Toyota

Atlanta, GA

4.3
2,345 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 2,345 reviews

June 08, 2026

Damion in the service department was fantastic and took excellent care of me for my recent oil change, tire rotation and maintenance. More

by wadeabeard
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damion
Jun 10, 2026 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2026

Brian has been very helpful for the last couple of times I've been there. Also, Matthew (in car sales) is also very helpful. World is close to where I live and the service is very good. Thanks More

by mgw1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian (service) and Matthew (sales)
Jun 10, 2026 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2026

Amazing customer service, transparency and frequent updates about my vehicle service! I am so pleased with the service I received at World Toyota! I felt like the service team was doing all they could More

by Tameki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flor Hernandez
Jun 07, 2026 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2026

Busy, organized, accessible, my service rep and parts person were very nice and helpful, I will be back More

by bfloyd99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Jun 07, 2026 -

World Toyota responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 05, 2026

Danny was great, got me in and out. KORY IS MY NORMAL advisor but would use Danny again. More

by Dkdogdoc97
Recommend Dealer
Yes
Employees Worked With
Danny
Jun 07, 2026 -

World Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 04, 2026

I always feel like I receive the best service here at World Toyota. There is no one that I trust more to care for my car and its upkeep. More

by Michael Dinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Batista
Jun 07, 2026 -

World Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2026

I am a loyal customer of this dealership. Eric Matson is my service advisor. Very friendly, knowledgeable, professional and helpful. Thank you for your help. More

by viesmith7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Jun 07, 2026 -

World Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at World Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2026

Good service and very friendly team very responsible whit the work and very happy always More

by marthatolosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ramirez
Jun 05, 2026 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 01, 2026

Service was on time. Value was very good. Damian was pleasant to work with and straight forward. More

by bcolmando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Jun 03, 2026 -

World Toyota responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 29, 2026

Very long wait times even with an appointment. Oil changes should not take 2 hours wait time. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Managment
Jun 03, 2026 -

World Toyota responded

Hi Bob, I sincerely apologize for the extended wait you experienced. While we do perform a multi-point inspection along with a full video to ensure any safety concerns are properly identified and communicated, we understand how valuable your time is and that additional items can impact the overall wait time. During busier periods, a two-hour wait can be typical, but we recognize that this is still frustrating and are actively working on improving our efficiency. We truly appreciate your patience and understanding.   Kristen King  Service Manager - World Toyota Kking1@group1auto.com