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World Toyota

Atlanta, GA

Overview
Reviews
4.4
1,382 Reviews
Call Dealership (678) 547-9000
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5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,382 reviews

April 21, 2024

Alana was a great assistant for me. Got the job done. The timeframe was also correct More

by demariowalter33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Collin’s
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Apr 23, 2024 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Alana provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 18, 2024

The Assistant Service Manager (Rahel Atsemet) was very efficient and has good customer service interactions. My visit was not stressful. More

by Kosinubi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel Atsemet , Dumas Andre
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Apr 20, 2024 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Rahel provided efficient assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 18, 2024

Work was done more quickly than promised/expected — and quite satisfactory. Mr Chillous was knowledgable and apparently experienced. Also personable… More

by artlewis5
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chillous
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Apr 20, 2024 -

World Toyota responded

We're glad to hear that you had a positive experience with us! Our team strives to complete work promptly and satisfactorily, and we're delighted that we could exceed your expectations in this regard. Mr. Chillous's knowledge and experience are indeed valuable assets, and we're pleased that you found him personable as well. We're here to ensure your satisfaction!

Helpful
April 17, 2024

Glen, thank you for taking care of my Toyota last minute! I much appreciate it! More

by neilcarsonfossett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Edwards
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Apr 19, 2024 -

World Toyota responded

You're welcome! We're glad Glen could take care of your Toyota last minute. Your satisfaction is important to us, and we're here to assist you whenever you need.

Helpful
April 16, 2024

Took car in for service. People were very nice, and the job was done quickly too. More

by dlnelson2794
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kevin was the man who took care of the car
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Apr 18, 2024 -

World Toyota responded

We are thrilled to hear that you had a nice and quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 16, 2024

Justin was very nice informative and responsive - it was as the best costumer service I have received in a long time More

by mldl220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Streeter
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Apr 17, 2024 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Justin provided informative assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 16, 2024

My service provider, Rachel, did an excellent job of assisting me today. I’m going back tomorrow for brake work. More

by bshea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Atsemet
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Apr 17, 2024 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Rachel provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 12, 2024

I was first met by a very pleasant man who took the initial report as to why I was there. He turned me over to Alana who went above and beyond throughout the day to not only provide a ride for me to an More

by bmc30324
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana
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Apr 13, 2024 -

World Toyota responded

It's fantastic to hear about your positive experience at our dealership, especially with Alana's exceptional service! We're glad she was able to make your visit more convenient and affordable while keeping you informed and providing a friendly and professional experience. We appreciate your decision to give the dealership another try and are here to assist you with any future needs. Thank you for choosing us!

Helpful
April 12, 2024

Service Rep Cameron was amazing! There's usually a mistrust going to a delaership for service, but he made the experience worth it. Really appreciate geniune customer service. More

by quinten.johnson90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Apr 16, 2024 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Cameron provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 11, 2024

Philip Vo really did his best for me in a difficult situation of repeated tire replacement due to wear. More

by JP25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo - 5 stars
Report | Print
Apr 13, 2024 -

World Toyota responded

It's great to hear that Philip went above and beyond to assist you in such a challenging situation with repeated tire replacements. We're here to ensure your satisfaction and provide the best possible assistance!

Helpful
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