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World Toyota

Atlanta, GA

4.4
1,880 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,880 reviews

April 24, 2025

The staff answered my rather grumpy questions well and kept me informed about the process. They were able to finish the work much more quickly than initially projected. More

by Georgia.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He introduced himself but I don’t recall his name - sorry!
Apr 27, 2025 -

World Toyota responded

Hi Georgia, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 22, 2025

When I walked in the office, nobody acknowledge me. I had to ask someone at one of the desks. What would it was the procedure? He told me to go out and get in line in the bay area. I did that and I was More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Destiny
Apr 25, 2025 -

World Toyota responded

I’m sorry for the inconvenience you faced regarding your recent visit. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at the information provided below. Your cooperation will help us resolve this issue promptly. Thank you. William Garcia Service Director World Toyota wgarcia@worldtoyota.com

April 21, 2025

Eric Matson’s the best service advisor that I’ve ever worked with always takes amazing care of me and anyone else I send to him I’ve been taking my 2017 Highlander since I bought it if you ever go to Wor More

by mitchfrohman1
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Apr 23, 2025 -

World Toyota responded

Hello, we're happy you found our staff member Eric to be so supportive during your experience here at World Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2025

I have found a good service advisor in “Alana”. That makes things easy. See you again next year. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana
Apr 21, 2025 -

World Toyota responded

Hi Tim, we're happy you found our staff to be supportive during your experience here at World Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

April 16, 2025

I was helped by Isaiah. He did an excellent job of walking me through my car’s issues and what had to be done to correct them. I’ll definitely ask for him when I go back! More

by trudyjonesdean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Apr 18, 2025 -

World Toyota responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

Eric my service advisor is excellent at what he does, always has been. Taking my vehicle to World Toyota for service is the best decision I’ve made. More

by davidsroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Apr 18, 2025 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

Rahel is a top professiona. No one any better.vExcellent service and time spent to complete repair., Always the best. More

by ptmurph1
Recommend Dealer
Yes
Employees Worked With
Rachel Atsemet
Apr 15, 2025 -

World Toyota responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 15, 2025

Great service! I took my car on Friday very last minute before a trip and they were very helpful and let me leave it there until I got back. They communicated well More

by manwww13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Apr 16, 2025 -

World Toyota responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 15, 2025

Excellent customer service very nice,and clean all staff so care to each customer thank you More

by Jenawebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chillous (46051)
Apr 17, 2025 -

World Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2025

Best service department I’ve ever been in! Quick to help and plenty of smiles to make getting service a little easier to stomach! More

by kirkdrums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tahirou Bah
Apr 17, 2025 -

World Toyota responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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