Wyatt Johnson Buick GMC
Clarksville, TN
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117 Reviews of Wyatt Johnson Buick GMC
I just bought a new Buick Encore from wyatt Johnson in Clarksville. Yesterday my salesman was Mark Weir. he was a top notch salesman 😄. I went on a busy Friday night looking for a small SUV I have m Clarksville. Yesterday my salesman was Mark Weir. he was a top notch salesman 😄. I went on a busy Friday night looking for a small SUV I have major health problems with my back Mark and everyone there made me feel welcome and comfortable in every way I told him what I needed in a vehicle and what I wanted to spend. I had a lot of questions About different vehicles and He answered them all. He was very professional and never pushy I didn’t feel rushed in any way. So we looked and looked at a lot of suvs that night I didn’t find what I was looking for so I went back the next day. It was a Saturday afternoon I felt that with Marks help I would find the perfect one and YES I did. It’s prefect it has everything I asked for and more. The price was perfect also. Mark went way beyond with doing small things to make sure his customer was satisfied. He deserves way much higher than a 5 star rating. Mark Weir Thank you for everything you done to help me find the perfect vehicle. Very satisfied customer 🚗 More
We had such a great experience with everyone at Wyatt Johnson! Our sales person, Misty, was friendly, knowledgeable, patient & a complete pleasure to work with! Johnson! Our sales person, Misty, was friendly, knowledgeable, patient & a complete pleasure to work with! More
Everyone at the dealership is always polite and very welcoming. Everyone I've had dealings with goes above and beyond to make sure we're satisfied with whatever we're there for. We've been coming there welcoming. Everyone I've had dealings with goes above and beyond to make sure we're satisfied with whatever we're there for. We've been coming there for several years for purchasing and serving our vehicle. I highly recommend this dealership. More
Very sad to say that we purchased a brand new Yukon Denali XL from Wyatt Johnson (Of which we paid Cash) , at 2600 miles the engine went out and left us stranded on the side of the rainy interstate. We Denali XL from Wyatt Johnson (Of which we paid Cash) , at 2600 miles the engine went out and left us stranded on the side of the rainy interstate. We are a mobile surgery practice so we rely solely on our Yukon XL to haul all of our equipment to each hospital. Roadside Assist towed it to the nearest dealership in Dickson where that dealership informed us it could be months before they could replace the engine. Besides that they had another Yukon in for the same problem and they had been waiting 7 months for an engine for that vehicle and supposedly only make a couple of replacement engines a year?!?!. I reached out to Wyatt Johnson, told them the situation and that Roadside Assist has to tow to the closest dealership. I asked if they could help us to get a loaner Yukon XL since the dealership that has our vehicle doesn't have anything that large to accommodate us. Our sales guy stated that since the vehicle wasn't at their dealership for repair they really couldn't help us. (DON'T THEY ALL WORK FOR GM???) They suggested we PAY to have it towed to them where there could access the "Internal Engine Failure" Then they could probably have us a new engine in 3 days. They also said they couldn't provide us with a vehicle of equal size and value because they had nothing available. I asked about them paying for a rental. (Suppose to be part of the GM promise) They said it only pays $25.00 a day so we would be required to pay the difference. After much aggravation and phone calls back and forth, Wyatt Johnson agreed to pull a vehicle from their used car lot and bring to us. They were suppose to have it to us yesterday but called late last night and said sorry it would have to be today. Then when it does arrive it's a regular Yukon, Not an XL. So we are no better off than we were. The reason for the long review is this. DO YOUR HOMEWORK. Find out what customers are really saying about the dealership. We have a multiple doctor practice and run a fleet of Yukon XL's so although our salesperson got commission on $100,00 he will be missing out on the other $400,000 that we would have been spending on the rest of the new vehicles. PLEASE TAKE NOTE YOU HAVE BEEN WARNED! More
Joey Laggan is wonderful to do business with. His easy going style puts you at ease and his knowledge of products allows you to quickly find a perfect vehicle to meet your needs. His easy going style puts you at ease and his knowledge of products allows you to quickly find a perfect vehicle to meet your needs. More
Had an excellent experience here. We just moved to Clarksville, TN and are super impressed with the dealership. Very professional customer service skills and they handled my car in We just moved to Clarksville, TN and are super impressed with the dealership. Very professional customer service skills and they handled my car in a timely fashion. I will be back for sure. More
Over the years I have bought several cars, new and used, from Wyatt Johnson. Each purchase I have received great attention and service. For this purchase Dexter Pendleton was fantastic. He worked out a grea from Wyatt Johnson. Each purchase I have received great attention and service. For this purchase Dexter Pendleton was fantastic. He worked out a great deal and talking with him was like talking with a friend. This is the service that keeps me coming back year after year. More
I gave them a 5 , when I purchased the 2024 GMC truck that had $68,000+ on the window. No one told me that after a few weeks, the navigation system would quit working unless I started paying for it. Neve that had $68,000+ on the window. No one told me that after a few weeks, the navigation system would quit working unless I started paying for it. Never happened before when I bought a new truck. I should’ve been told that. This destroyed my confidence in this dealership. Selling a new vehicle with that big screen, then the big screen is useless. Shame on Wyatt Johnson GMC. More