Wyatt Johnson Kia

"Zero" Stars should be a rating. Worst customer service experience you can imagine. After placing a $1,000 deposit down on a vehicle, and over six weeks of time, I was told the vehicle magically "disappear experience you can imagine. After placing a $1,000 deposit down on a vehicle, and over six weeks of time, I was told the vehicle magically "disappeared" from the database and was no longer available for sale. I feel completely mislead after this experience. Additionally, the salesman proved unresponsive to numerous inquiries about the arrival date of the vehicle. When the salesman did respond I was told a manager would need to speak with the Kia Manufacturer....though managers were always out of the office and unable to get updates on the vehicle. I cannot overemphasize my disappointment in Wyatt Johnson and the customer service I didn't receive. I will take my business elsewhere. More

Wyatt Johnson Kia Dealership Review Very Nice employees. Clean establishment. Took awhile to get the process done for a new car (took a little over 4 hours) even though we had 800 credit Very Nice employees. Clean establishment. Took awhile to get the process done for a new car (took a little over 4 hours) even though we had 800 credit scores. Was low on our trade in value but great deal on the new car. I was a little shocked at the 600 dollar document fee but other charges were fine. More

My Daughter and I worked with Will and his team to purchase her new Kia Forte. My Daughter lives in Paducah, KY and I live 500 miles away in Ohio, and was talking with the dealership over the phone. purchase her new Kia Forte. My Daughter lives in Paducah, KY and I live 500 miles away in Ohio, and was talking with the dealership over the phone. Everyone at Wyatt Johnson was extremely helpful, and made this a very happy buying experience for my daughter. More

Today I had an oil change scheduled at 2pm and the man In service that helped me out was so helpful. He was very knowledgeable and provided excellent customer service. There was also a younger lady who was v service that helped me out was so helpful. He was very knowledgeable and provided excellent customer service. There was also a younger lady who was very nice and made my experience more enjoyable. My service was so quick, less than an hour. I also love my Kia Optima, this dealership is always a pleasure to work with. Thank you for a wonderful, quick, and friendly visit. The man even walked me out to my car and opened my door for me. He did tell me his name but I cannot remember. Have a Merry Christmas!! More

Great Service I'll keep this short and sweet. I was not planning on buying a car today, just do a little shopping around, but the salesman, sales etiquette was so o I'll keep this short and sweet. I was not planning on buying a car today, just do a little shopping around, but the salesman, sales etiquette was so on point, and with the great deal that I was given, it would have been a mistake to walk away empty handed. If you're ever in the Clarksville, Tn., area and need a car, holla at Mr. Nelson Bolden. He may have just made me a lifer with Kia. More

During my visit Travis my salesman and Will the sales manager was awesome. Straight forward with honesty and a smile. We had planned to shop around but they made me and my wife feel like we were in the r manager was awesome. Straight forward with honesty and a smile. We had planned to shop around but they made me and my wife feel like we were in the right place, as soon as we walked in the door and we knew we were purchasing then More

Travis helped us buy our brand new Kia Sorento and I’m so thankful for all his help in making it happen for our family. Was so genuine in helping us out and we really appreciate it! thankful for all his help in making it happen for our family. Was so genuine in helping us out and we really appreciate it! More

Sales Manager - Overprices vehicles Make sure you look at the original sticker. They mark up the Telluride (S&D) and won't come down any! Do not recommend Will! Make sure you look at the original sticker. They mark up the Telluride (S&D) and won't come down any! Do not recommend Will! More

Good experience Good car buying experience from Wyatt Johnson Kia....sales man Nelson Bolden was awesome and just a good person. Finance folks Will and Kim were very Good car buying experience from Wyatt Johnson Kia....sales man Nelson Bolden was awesome and just a good person. Finance folks Will and Kim were very helpful with getting us to an afforable payment. Tony taught us what we needed to know about the car. Other than the high dealer mark up for this popular SUV and lasting far longer than needed it was a decent buying experience. Kevin More

Service Advisor- David Joiner & Team I've owned two Optima's and currently have a Stinger GT2 that needed a quick oil and filter change while I was passing through Clarksville. My experie I've owned two Optima's and currently have a Stinger GT2 that needed a quick oil and filter change while I was passing through Clarksville. My experience with David and his team was excellent! I couldn't be happier with the customer service at Wyatt Johnson. I can honesty say that when it comes time to purchase my next Kia, I won't think twice about making the two hour trip to purchase it from this dealership. Top Notch for sure! Thank you for taking the time to make sure I was taken care of while I waited and making my experience a quick and easy one. A bigger THANK YOU for making me feel like my concerns with the trim on my Stinger were heard and will be looked into. I can't say enough about you and your team, you guys are the best! The sales team that I briefly interacted with while I was waiting were all very friendly and professional as well. More