Yark Chrysler Jeep Dodge Ram FIAT

Needed my oil changed. The mechanic didn’t properly seal the gasket to my oil filter. Then he proceeded to start my vehicle. Shortly after, all of the oil came rushing out. Then they had to do the entire pr the gasket to my oil filter. Then he proceeded to start my vehicle. Shortly after, all of the oil came rushing out. Then they had to do the entire process all over, which in turn took another hour. They really weren’t considerate of my time nor treated my vehicle with care More

Visited for a recall and talked to chase. Asked him about another problem I had and he found out it was covered. Very helpful and professional. Answered all my questions and went above and beyond. another problem I had and he found out it was covered. Very helpful and professional. Answered all my questions and went above and beyond. More

Ben had even thing ready when I arrived to pickup my new van. Took less than a hour and I was driving home. Thanks Ben van. Took less than a hour and I was driving home. Thanks Ben More

First-Time Purchase I thought Dave was fine; Dave was easy to negotiate with and, until the bank dictated the pricing and lease payments, I thought we had reached a great I thought Dave was fine; Dave was easy to negotiate with and, until the bank dictated the pricing and lease payments, I thought we had reached a great deal on the car. Though, there were some lapses in customer service that I couldn't help but notice. I am fully willing to admit that as a first-time purchaser there were many things I didn't know about the process of buying a car, but when negotiating monthly payments, Dave seemed to treat it as a bothersome task whenever I asked him to present my offer to his manager as if negotiating is unreasonable and whatever offer his manager provides is definitive. All things considered, he was honest and straightforward with any questions I had, and was prompt with the vehicles I took for test drives. For Justin, there was a lot to be left desired with the quality of customer service provided. I know the goal of the position at the end of the day is to sell, but his style is entirely too aggressive and misleading with regards to the products offered in addition to my purchase. He flies through the information regarding the services I could add to my purchase because he "has to say it a lot," but I viewed it instead as an attempt to prevent an opportunity to process all the information presented so as to sell it and pad their commission. I didn't appreciate his passive aggressive attitude when I declined the offered products as I am a AAA member and prefer their services, and I didn't like his comments regarding other purchases when he had to "stay later" because customers were giving him "a hard time." At the end of the day it's making another sale which I imagine was not easy to come by during COVID-19, so while it's not ideal to stay after a shift there should be some gratitude. When we were reviewing paperwork I also was not particularly fond of his earnest rapidity scrolling to the signature prompts. I would have preferred an opportunity to slow down and review the contract to ensure it was the deal agreed upon. Thankfully it was so there are no disputes to be had. At any rate, the proposed payment threshold was between 221-241 a month, and I was disappointed when Justin returned with the higher 241. I understand that the banks operate as a third party, but I don't believe neither Dave nor Justin negotiated very well since the monthly payments ballooned as much as they did. Overall, I enjoy the vehicle, but when this lease concludes I do not believe I will continue my patronage with this dealership as I don't believe this organization tried as hard as they could to get a better deal that we negotiated and the finance representative was exceedingly average with their customer service; though I would assume that is sufficient for a car dealership. More

Oil Change Good experience with the dealership. The employees are friendly and knowledgeable. They called me after the service was done and answered all of my qu Good experience with the dealership. The employees are friendly and knowledgeable. They called me after the service was done and answered all of my questions and gave me advice on what I could do too. Good people and good dealership. More

I got my car worked on yesterday and now today my alternator/starter is bad. The battery will not hold a charge. I'm not guarenteering it's a coincidence but I'm also not fully blaming anyone. alternator/starter is bad. The battery will not hold a charge. I'm not guarenteering it's a coincidence but I'm also not fully blaming anyone. More

Very professional and courteous Was in for a scheduled service on my Jeep. The service adviser was very professional and courteous. I was in and out in less than the estimated time I Was in for a scheduled service on my Jeep. The service adviser was very professional and courteous. I was in and out in less than the estimated time I was given. More

Find a missing problem in my Jeep First of all Martin was amazing! He tried really hard to get my problem solved, and did in the end. I was upset at first because my car was there fo First of all Martin was amazing! He tried really hard to get my problem solved, and did in the end. I was upset at first because my car was there for over 2 weeks and nothing was to be found out what was wrong. In the end in turned out being a strange missing bolt and I was given a discount on the labor. The Jeep runs fabulous now and I would recommend Martin everytime!! More

Excellent service couldn't ask for a better salesman Came in looking for a vehicle and Carlton was nothing but courteous and extraordinary in his knowledge going above and beyond to help me as a first ti Came in looking for a vehicle and Carlton was nothing but courteous and extraordinary in his knowledge going above and beyond to help me as a first time buyer. Highly recommend his service is top notch and one of the best salesman I've dealt with in my life. I'd give him more stars if I could. Thank you so much for your help today and making the experience something to remember. I will be coming back and requesting him again. More

My fiance and I had a great experience at the dealership. The staff were all extremely helpful and we didn't feel pressured at all. They were able to work with us to get me into my dream vehicle. The staff were all extremely helpful and we didn't feel pressured at all. They were able to work with us to get me into my dream vehicle. More