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Yark Chrysler Jeep Dodge Ram FIAT

Toledo, OH

Overview
Employees
Reviews
Vehicles
4.6
2,556 Reviews
Visit Yark Chrysler Jeep Dodge Ram to explore our MASSIVE selection of new, used and Certified Pre-Owned cars, trucks, vans and SUV. Our Chrysler, Dodge, Ram and Jeep dealership in Toledo, OH, has stress-free auto financing, 110% Price Protection, and expert service technicians, so plan your visit today!
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6019 West Central Avenue

Toledo, OH

43615

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Showing 2,556 reviews

September 30, 2020

My salesperson, Ben was great. He knew what I wanted, knew my terms, and didn’t waste my time. Not sure who helped during the financing paperwork, but he was new, lacked professionalism, and keep me ther More

by JFKING2545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Swonger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! We strive for 100% satisfaction and apologize this was not the case with you. It is never our intention to have any of our customers feel less than satisfied while working with our dealership. Your patronage is important to us and we hope that you will allow us another opportunity to serve you again in the future to gain your trust back in our company.

September 30, 2020

The only real complaint I have is lack of good signage in trying to find the oil change shop. Everyone was courteous and friendly and service was quick, and facilities were clean. More

by HEDDYELLIOTT40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Zeitler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Bowling
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Sep 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

September 29, 2020

I was completely satisfied with the service department. They were all friendly, helpful and did a great job with my truck!! I would like to thank Brandon Osborn and Zack Stokes for all their More

by lo2ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Stokes, Brandon Osborn
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Sep 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 29, 2020

Ben Swonger was top notch and we came to a deal on a new 2021 Jeep Wrangler very quickly. He is friendly, polite, informative, and patient. More

by SNORRHOLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ritzler
Ben Swonger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Rohrs
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Sep 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 29, 2020

I am a satisfied customer. Wayne was great and very professional , my car was fixed in a timely manner, i be will return to Yark for future repairs More

by JMULLINS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 29, 2020

Wonderful service from A to Z. Extremely friendly and knowledgeable staff eager to help, but courteous of our needs and budget. We will absolutely be back! More

by LAUREN_MARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lauder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ritzler
Other Employees : Nolan Culver
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 29, 2020

He has been very helpful with my recent car repair needs. He has tried to help me get the best help and and been honest and fair to me. More

by cegi3289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 28, 2020

Great service - friendly and knowledgeable service staff both Zack Stokes and Sue Emery. I don't have twenty five words just that. ok ok ok More

by kathy.batdorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Stokes, Sue Emery
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 28, 2020

My service was fast and my customer service professional was very helpful and relayed information to me in a fast and professional manner that was helpful. More

by WILLIAMS110285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 28, 2020

PAID $700 TO HAVE MY CAR FIXED TO BRING IT RIGHT BACK FOR THE SAME EXACT PROBLEM I AM NOT HAPPY ABOUT THAT AT ALL More

by REIDMEONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Wandtke
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Sep 29, 2020 -

REIDMEONE responded

Tim called me with the diagnostic and the price and I asked would that fix my car he said yes that was why I said go ahead and fix it. Now that I paid you guys $700 and THAT DIDN'T FIX THE PROBLEM it's very kind of him to back pedal and say there's intermittent problems. As I said maybe he should have made that clear in the beginning instead of giving me a definite yes. I understand that my car has 200,000+ miles on it but he shouldn't have answered me so sure if he wasn't. It's like say what ever you need to get my money now I'm on my own.... THANKS A LOT.

Sep 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your concerns to proper management for further information. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have shared your concerns with the appropriate department, team members and management to ensure this does not happen again. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

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