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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
631 Reviews

631 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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September 22, 2020

Actually if I could give 0 stars I would!! I had a coupon which was declined because of the location. Although they offered another option, it still was more than the offer on the coupon. I really s More

by SCLEASE
Recommend Dealer
No
Employees Worked With
Brandon Bowling
Sep 22, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. You came in with a coupon from Chevy for a full synthetic oil change. It was explained that this coupon would only be good at Chevy, however, we offered to use our $45.95 coupon for a full synthetic. We then explained your vehicle didn't require full synthetic oil and that a standard oil change for your vehicle runs under $40.00, you agreed to the semi-synthetic oil change. You also had an impact gouge in one of your tires and took the vehicle back back to Tireman where you purchased the tires. You purchased a cabin air filter and received 10% off your bill. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

September 22, 2020

I leased a new 2020 Ram. Dave lauder did a great job. I also came back the next day to get running boards and a bed liner installed. In and out in an hour. Service was excellent. More

by CSKNIGHT1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lauder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 22, 2020

Clearly explained What was wrong with my vehicle. Courteous And prompt service.. I was visiting from out of town very impressed .I will visit again More

by danfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Campos
Sep 23, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 22, 2020

Employee was very nice but disappointed they didn't already have the part when they were aware of the issue. Now I must make second appointment when the part comes in. Frustrating. More

by TERRIW423
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Sep 23, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We apologize for your frustration and look forward to serving you in the future!

September 21, 2020

Horrible...waited for oil change and rotate tires and told under 1 hour.....2 hr later brought jeep around to see stuff hanging that they forgot to hook back up More

by Paigemcmenemy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Cerveny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Haley, Tyrone McCluney, Martin Campos, Chase Atkin, Tim Wandtke, Brandon Bowling, Frank Gough, Joe Axe
Sep 22, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Your feedback is important to us because it allows us to focus on areas in which we need to improve. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. You can be assured that we have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

September 21, 2020

Good. Timely and professional. This is all I have to say. Do not like you needs. I am done. Done done done done done don More

by jparkerkk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling
Sep 23, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 20, 2020

Very positive experience. Tim was great. Efficient and communicated very well. No hassle service. Treated well by all. I do not remember the name of the lady behind the glass, but she was very helpful an More

by COLLINZA99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Sep 21, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 19, 2020

Wayne was great! He took very good care and did a great job. Service means all when thinking about another vehicle. Car feels great now. More

by LGIBBS884
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Sep 21, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 18, 2020

I came in for an oil change and a tire rotation. I worked with Brandon mostly for the check in and check out process, but Frank did the protective and disinfecting services for me on my car. Upon inspection More

by shackett0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin, Brandon Bowling, Frank Gough
Sep 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

September 17, 2020

Fast, friendly service. Straightforward description of the issues and steps taken to fix them. Comfortable, clean waiting area. I feel good about bringing my Jeep to Yark. More

by Sharma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Sep 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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