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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
631 Reviews

631 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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August 22, 2020

Problem I had was inquiring about a back Sliding window switch . The document stated that the part number was correct but the diagram stated that the location of the part was in the wrong place ! Looking a More

by salem01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci McMillen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Emery, Martin Campos
Aug 24, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 21, 2020

I brought my 2016 Cherokee in for the reg oil change and multi- point inspection on Sept 29, 2019. When I left the dealership driving west on Central Ave, the hood flew up as I got to the overpass. Clearly More

by RALPHBUCHHOLZ
Recommend Dealer
No
Employees Worked With
Brandon Bowling
Aug 24, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management for further information. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated to you. You are currently scheduled on Aug. 31st. You are more than welcome to drop the vehicle off before this date, however, we can not guarantee when the vehicle will be diagnosed with the current workload of trans concerns that we already have in our service department currently. We truly hope you can accept our sincere apology and please know that it is never our intention to have any of our customers feel less than satisfied when leaving our dealership. Your patronage is important to us and we look forward to working towards a resolution. If there is anything more we can do to help, please let us know.

August 21, 2020

They got the car in immediately! They were friendly and showed they cared about the car. I waited in the waiting room-clean and organized. More

by BJSHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Campos
Aug 24, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 20, 2020

Tim did a great job taking care of my problem with my truck I will recommend my family and friends who are looking for a new vehicle thanks again More

by budchatfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Aug 24, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 20, 2020

Excellent service as always. Tim Wandtke got me in for an emergency appointment with no hassle. Always glad to do business with Yark! Thank you! More

by LRICE33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Aug 24, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 20, 2020

everything went as wellas expected. I personally dislike surveys and texts if I have a problem I will say so then and there do not send me this stuff it is a waste of my time More

by knapj62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Shurts
Aug 24, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 20, 2020

Everyone I had to deal with or have dealt with were courtesy and very helpfull. Joe Cerveny was key in finding the issue with my car. More

by kmbyers55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Traci McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Stokes, Tom Duff, Don Espen, Sue Emery, Wayne Haley
Aug 24, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 18, 2020

Great service quick and efficient u would absolutely recommend going here for all if your vehicle service needs, it will not be a decision you regret. More

by MARTINTRE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 18, 2020

Excellent service every time! YARK never fails me they always make it happen and continue to go above and beyond every time. They have my business for the long haul More

by awatkins0813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Aug 19, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 18, 2020

Branden was great explan things clear was v friendly staff good service good and good I was looking forward to go and get oil change at your office More

by SAWAIE2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandin, Brandon Bowling
Aug 19, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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