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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
619 Reviews

619 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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March 09, 2020

I took my Chrysler 200 in for service, and the did a wonderful job. The service representative Wayne squeezed me onto the schedule as it was a safety issue. They fixed it promptly for a very fair pric More

by Phil
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
March 09, 2020

Arranged for a shuttle to work, fast service and courteous. Vehicle fixed and ready when needed.the courtesy shuttle driver was also great to work with. More

by dmd1898
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
March 08, 2020

Service reps conscientious. Communication people need to Service reps conscientious. Communication people need to realize not everyone uses Facebook. When you change how you do things other form of contact More

by rob
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling
February 28, 2020

The representative gave me timely updates and took my current physical limitations into consideration. He was extremely courteous. He had no control over the delay in getting my vehicle back. More

by becca0516
Recommend Dealer
Yes
Employees Worked With
Tim Wandtk
Mar 04, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

February 21, 2020

The Service Department was fantastic. Martin maintained close contact with us throughout every step of the service process. The repairs were completed quickly. Very satisfied! More

by gordonk
Recommend Dealer
Yes
Employees Worked With
Martin
Feb 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

February 21, 2020

Zack Stokes and Yark Dodge Chrysler Jeep Ram service is excellent. They always take care of me promptly, and I can trust their advice about the work needing to be done. We’ve been dealing with Yark for alm More

by Gloria B
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Stokes
Feb 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your continued business and support! We look forward to serving you again in the future!

February 19, 2020

I was very pleased with the service Zack gave me this I was very pleased with the service Zack gave me this morning. My problem was identified and a replacement part was ordered. I am a longtime customer More

by Jeffery
Recommend Dealer
Yes
Employees Worked With
Zack
Feb 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We truly appreciate your continued business and look forward to serving you again in the future!

February 11, 2020

The work was completed in 2 days but I called 6 times and never received a return call. Very frustrating. Called service directly and also the operator and left messages they said “were never received.” More

by Bstockard
Recommend Dealer
No
Employees Worked With
Zack Tokes
Feb 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We truly apologize for your experience and that it has led to your review. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have had a meeting with the appropriate department, team members and management to ensure this type of miscommunication does not happen again. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

January 27, 2020

Yark is not pleased until the customer is totally satisfied. I had a “noise” that was very annoying. Tyrone and Joey Jeep made sure it was fixed. My ride is now totally noise free!! More

by Cheryl
Recommend Dealer
Yes
Employees Worked With
Tyrone and Joey Jeep
Jan 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 23, 2020

We had Wayne in the service department and he went above and beyond. I am 88 years old and he made it so easy for me. More

by jd3184
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Jan 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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