Yark Ford

2018 Ford Edge I brought it in, under warranty, twice because my navigation, radio, climate screen would suddenly flip around, lose navigation, any control. I paid for evaluation twice. They never foun because my navigation, radio, climate screen would suddenly flip around, lose navigation, any control. I paid for evaluation twice. They never found what was causing it and said I had to bring the car in while the problem was occurring. Finally I was driving past the dealership while the screen was flipping. Of course, the car was no longer under warranty. They kept it for an evaluation then said it was the screen module and it would cost $1200 and I would need to prepay for the Ford part. I paid and received a notice that my car was scheduled for repair on Saturday. A week later, even though I had been told the part would be in in a few days (Tues or Wednesday). I took the car in Friday evening for Saturday appointment. Craig was the service tech. Tommy checked the car in and said it would be given to Craig on Saturday. I heard nothing all day Saturday. Sadly I fell asleep and they were closed when I awakened so I didn’t follow up on Saturday. They aren’t open on Sunday so I called Monday morning. When I was finally able to contact someone (Gracie, who has been pleasant and really helpful!), she contacted Craig who said he didn’t receive it but it went to a different tech. He then texted me that the car would be done today. Too vague, so I called back and luckily Craig answered the phone. I asked when I can expect the vehicle to be ready, since I have been waiting all weekend. He said the electrician didn’t work on Saturdays. He could not explain why I was scheduled for Saturday service since the electrician wasn’t working that day. Yark Ford obviously has horrible service (except for Gracie). We moved to Toledo 2 years ago and NOW my neighbors have told me to avoid Yark. They apologized for not warning me, although I realize I should have asked! :). Never again! More

Aaron did a great job working with me on my new Mustang. The electronics are very complicated and Aaron showed my how to work the new buttons and touch screen. I was very impressed with Aaron Byler and th The electronics are very complicated and Aaron showed my how to work the new buttons and touch screen. I was very impressed with Aaron Byler and the Yark Ford team. More

Aaron did a fantastic job with the whole process. Very professional. The whole Yark team is great. I recommend everyone to visit Yark for their vehicle purchases and service. Very professional. The whole Yark team is great. I recommend everyone to visit Yark for their vehicle purchases and service. More

Very helpful and never any issues. Provide great service as well and listen to your concerns. Provide great service as well and listen to your concerns. More

Aaron was great to work no pressure. Very happy with my new car. Highly recommend. Very happy with my new car. Highly recommend. More

Made an appointment and went in the next morning to a seamless transaction. Happy with my purchase. The salesman wasn't pushy and answered all our questions. seamless transaction. Happy with my purchase. The salesman wasn't pushy and answered all our questions. More

All the personnel at Yark Ford that I interacted with treated me courteously, professionally and respectfully. I had a very pleasant experience from ordering to taking delivery of my new Bronco. treated me courteously, professionally and respectfully. I had a very pleasant experience from ordering to taking delivery of my new Bronco. More

This is the 3rd car I have leased from Aaron. He is great! He is knowledgeable and always very pleasant. I am so happy with my new Bronco! Highly recommended! He is great! He is knowledgeable and always very pleasant. I am so happy with my new Bronco! Highly recommended! More

Great, easy and quick experience! Was in and out and got all the details on the new vehicle in detail. Was in and out and got all the details on the new vehicle in detail. More

Aaron and the rest of the team went above and beyond helping me and making it a great time,Thank You Everyone helping me and making it a great time,Thank You Everyone More