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Yark Ford

Toledo, OH

4.8
1,110 Reviews
Yark Ford has been a proud member of the Yark Automotive Group since 2021, and we're excited to bring a phenomenal automotive experience to the Ford enthusiasts of our community. Competence, integrity, respect, convenience, leadership, and enthusiasm are at the heart of our dealership, and we're eager to help you take full advantage of the exceptional customer service experience that we've worked so hard to create here at Yark Ford. If you're ready to dive into your next Ford adventure, you can count on us to lend a hand.
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5555 Central Ave

Toledo, OH

43615

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Showing 1,110 reviews

October 09, 2023

2018 Ford Edge I brought it in, under warranty, twice because my navigation, radio, climate screen would suddenly flip around, lose navigation, any control. I paid for evaluation twice. They never foun More

by pattylou
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Compton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy DiCresce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Yark Ford responded

We apologize for your experience and appreciate you bringing this matter to our attention. When making a reservation for your vehicle, the stated time is when you are to see your advisor and explain the issue(s) you may be having with your vehicle at that time. Your vehicle is then placed in line to have a tech inspect and/or repair your vehicle. We do try to get to your vehicle as soon as possible, but other appointments and work load may interfere. Unfortunately, dropping the vehicle off early does not always mean it will get into service quicker. Again, we hope you can accept our sincere apology and please understand we truly try our best to take care of everyone to the best of our ability.

Oct 09, 2023 -

pattylou responded

I had already done the first steps…met with the advisor, explained the issue and the tech had inspected the vehicle. I paid for the part. On Thursday, September 28. I then received an email stating I had an 8 am appt on October 7. I dropped the car off on Friday for my convenience, not to jump the line. Why was an appointment scheduled for a repair on the day the service tech was not working. Apparently you send out a canned apology and don’t research the concern, you try your best? Really😂😂😂? I brought the matter to your attention to see if you had a resolution, but obviously not since you don’t even look into the problem.

Oct 10, 2023 -

Yark Ford responded

Craig was your service adviser. Tommy checked you in on Friday because Craig was not available when you came in. We understand that you have been in contact with Craig who apologized that your vehicle was not complete and informed you that your vehicle was ready yesterday by noon.

September 25, 2023

Aaron did a great job working with me on my new Mustang. The electronics are very complicated and Aaron showed my how to work the new buttons and touch screen. I was very impressed with Aaron Byler and th More

by William Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Yark Ford responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 23, 2023

Aaron did a fantastic job with the whole process. Very professional. The whole Yark team is great. I recommend everyone to visit Yark for their vehicle purchases and service. More

by Bill Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Zuccarell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kunisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Culver
Sep 28, 2023 -

Yark Ford responded

Thank you for your review and recommendation, Bill! We appreciate your business and look forward to serving you again in the future!

August 23, 2023

Very helpful and never any issues. Provide great service as well and listen to your concerns. More

by akost1210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Yark Ford responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 18, 2023

Aaron was great to work no pressure. Very happy with my new car. Highly recommend. More

by michael.a.lackey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Yark Ford responded

Thank you for your review and recommendation!

August 18, 2023

Made an appointment and went in the next morning to a seamless transaction. Happy with my purchase. The salesman wasn't pushy and answered all our questions. More

by jonathanparish.1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jones
Sep 11, 2023 -

Yark Ford responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 28, 2023

All the personnel at Yark Ford that I interacted with treated me courteously, professionally and respectfully. I had a very pleasant experience from ordering to taking delivery of my new Bronco. More

by davidmdoney
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Deon Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Culver, Joseph Stanley, Jeff Jones
Aug 03, 2023 -

Yark Ford responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 26, 2023

This is the 3rd car I have leased from Aaron. He is great! He is knowledgeable and always very pleasant. I am so happy with my new Bronco! Highly recommended! More

by pemery0
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Culver
Aug 03, 2023 -

Yark Ford responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 19, 2023

Great, easy and quick experience! Was in and out and got all the details on the new vehicle in detail. More

by khyden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jones
Aug 03, 2023 -

Yark Ford responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 14, 2023

Aaron and the rest of the team went above and beyond helping me and making it a great time,Thank You Everyone More

by patriotz_66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Spearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Culver
Aug 03, 2023 -

Yark Ford responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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