Yark Ford

Best dealership in toledo by far. KISTLER ford knows how to do business the rite way. Scott my salesman was dedicated to getting me the rite car for me and staying in my budget answere KISTLER ford knows how to do business the rite way. Scott my salesman was dedicated to getting me the rite car for me and staying in my budget answered all my questions and concerns and always called me when he said he would he is a great salesman. The sales manager is a great guy and was ready to make a deal that taylored my budget. This dealership doesn't just care about selling cars they care about thier customers.they are a class act from sales all they way to the service department. More

Fantastic experience! I had been looking for a used car since January. I had an idea of what I wanted was checking out the lot. I saw this salesman coming my way and thoug I had been looking for a used car since January. I had an idea of what I wanted was checking out the lot. I saw this salesman coming my way and thought 'Great. I really just want to look'. He introduced himself as Deon and my wariness slowly began to dissolve. He showed me 4 or 5 cars. When we got to the last one, I knew I had found the car I had been waiting for. I traded in my car and left with a fantastic Escape. I absolutely love this vehicle -each and every time I get in it. I have already recommended Deon and Kistler Ford to friends and tell them how wonderful my experience was - from Deon to the lady who did financing and paperwork (I'm sorry I don't remember her name, but she was just as great). Thank you! More

Friendly staff and excellence service! Every staff member we encountered was extremely friendly and our service was outstanding!!!!! Would recommend this dealership and my sales person to Every staff member we encountered was extremely friendly and our service was outstanding!!!!! Would recommend this dealership and my sales person to all my friends and family. More

Excellent Service I just want to comment on the "Fantastic" service that I received by Jennifer Pierce in theServiceDept. I purchased my 2004 F150 about 7 years ago fr I just want to comment on the "Fantastic" service that I received by Jennifer Pierce in theServiceDept. I purchased my 2004 F150 about 7 years ago from Kistler. I have almost always had my service done at the dealership, and had in the past worked with Bill Noe in Service. Bill took good care of my repair needs. After Bill left, I did not visit the Service Dept. for a while. I had an issue with my truck about a week ago, came in without an appointment, the dept was very busy that day. Jennifer went the extra mile to get me in and back on the road the next morning. She is "wonderful", even let me use the phone to call work as I currently do not have a cell phone. I will be back for service on my truck as well as my 2012 Fusion. Thanks Jennifer!!! More

New truck and New truck We have bought 5 cars/trucks at Kistler. We have always used Ed Wilcox. We bought our 6th vehicle this week a 2015 F150. We looked at 2 trucks and dec We have bought 5 cars/trucks at Kistler. We have always used Ed Wilcox. We bought our 6th vehicle this week a 2015 F150. We looked at 2 trucks and decided on the silver one. We bought it on Thursday After 2 days (Sat) we decided we didn't like the truck and came back to see if we could switch to the other truck we looked at. Bob Rogers and Ed helped us achieve that and we now got the truck we want and love it. Ed Wilcox and Bob Rogers were awsome and went above and beyond to make this happen for us. We aslo, have a 2014 F 150 that we purchased from Kistler. Service is grest too. We will definitely keep coming back to Kistler where there are great people and great service!!!!!!!!!!! More

Good Service The rear blinker light had ceased to function; it was replaced in a timely fashion at a reasonable cost. This was our first time dealing with Todd La The rear blinker light had ceased to function; it was replaced in a timely fashion at a reasonable cost. This was our first time dealing with Todd Larson (prior service employee/s had retired) and we received good service. More

Exceptional Experience Deon Valentine was a great salesperson. He did not pressure us, but made suggestions based on our needs. Christy, the finance person, was so knowled Deon Valentine was a great salesperson. He did not pressure us, but made suggestions based on our needs. Christy, the finance person, was so knowledgeable and helpful. We definitely got a great deal on our extended warranty. More

Super service After having my Escape go into idle on the expressway two days running, I pulled into Kistler Ford service area out of fear of being stranded. Jennife After having my Escape go into idle on the expressway two days running, I pulled into Kistler Ford service area out of fear of being stranded. Jennifer immediately sensed my concern and brought out Frank and Brian. They were able to promptly remedy the situation and have me on my way. I subsequently completed a 1200 mile trip without a hitch. The concern of the three individuals was truly astonishing. Sincerely W. David Gemmill MD More

Collision Some guy rear ended me on a Saturday morning. Called Geico...set me up with an appointment on Monday. Had truck back by Tuesday night, they rock! E Some guy rear ended me on a Saturday morning. Called Geico...set me up with an appointment on Monday. Had truck back by Tuesday night, they rock! Even set me up with a rental across the street and forwarded to other guys insurance! More

Very friendly and helpful We came in to the dealership a little over an hour before they closed because of our work schedules, but Sonja was ready and willing to help us choose We came in to the dealership a little over an hour before they closed because of our work schedules, but Sonja was ready and willing to help us choose the best car for our budget and wants/needs list. She answered all of our questions and repeatedly assured us that if we ever have any questions/concerns/problems with our new vehicle that she would be there to help. We felt very supported throughout the whole purchasing process and I feel confident that if any problems arise, the staff at Kistler will be there to help out! More