Yark Ford

Best Experience I have ever had at a Service Dept. I had been working with Jennifer in Service, I regretfully say I purchased a used Ford Mustang at a Chrysler Dealership and paid the price. I had issu I had been working with Jennifer in Service, I regretfully say I purchased a used Ford Mustang at a Chrysler Dealership and paid the price. I had issues with the vehicle about 300 miles into owning the car and the other Dealership asked me to take it to Kistler rather than their dealership. The other Dealership decided not to honor my 90 day limited warranty nor did they offer out of good faith to have the vehicle repair done or to pay for Kislters time and energy. I am highly commending Jennifer for going above the call of duty as a service representative for Kistler. She must have called the other dealership on my behalf at least a dozen times and no one from the other dealership would return her call. She negotiated with Kistler to reduce the actual cost in 1/2 and my 15 year old son was very pleased to learn that the bill was reduced. Jennifer thank you so much for your empathy and showing that people still care about great service. My son and I hour extremely grateful for your integrity and you have a loyal customer for life. Respectfully, J. Salazar More

Great expierence I worked with Lauren and Dominic and had nothing but the best time. It was like working with friends not a sales associate. There was no pressure at a I worked with Lauren and Dominic and had nothing but the best time. It was like working with friends not a sales associate. There was no pressure at all, and was an overall fun time. More

Great car buying experience! One of the easiest and friendliest car buying experiences I have ever had. Chip was easy to work with and had great attitude during the whole process One of the easiest and friendliest car buying experiences I have ever had. Chip was easy to work with and had great attitude during the whole process! More

had service work done I believe the person that helped me the service dept was named Todd and he is a professional at helping people, would refer people to this dealer, the I believe the person that helped me the service dept was named Todd and he is a professional at helping people, would refer people to this dealer, they did find a tire buldged very bad andtold me which could have saved the lives ofpeople, thank yoyou're More

This Girl Does it ALL! I had the pleasure of meeting Sonya the moment I walked into Kistler Ford. She was so personable and knowledgeable about the products. She took me for I had the pleasure of meeting Sonya the moment I walked into Kistler Ford. She was so personable and knowledgeable about the products. She took me for a test drive of an Escape. She explained all of the features and introduced me to Bob, who helped direct me in the financing area. When I picked up my car, Sonya sync'ed my phone, set my radio stations and even came and picked up my car at work to have a remote start added. Sonya came and installed my license plates when they came in. A very pleasant experience and I will recommend Sonya and Kistler to all my friends and family. More

Great Customer Service I've had great customer service from this dealership from the time I bought my car to it's daily service needs. They always do a great job on my car, I've had great customer service from this dealership from the time I bought my car to it's daily service needs. They always do a great job on my car, and never do anything without my consent. I would definitely recommend this dealership to anyone who wants a great car buying experience and equally as good aftercare. As for my appointment today, Todd did a wonderful job keeping me informed on my cars progress and explained everything when it was complete. He even took it a step further and personally washed my car for me. Thanks again! More

new car purchase Great sales experience! If your looking for a sales person to work with I would recommend Sunday Cranall. The purchase was very quick and easy Great sales experience! If your looking for a sales person to work with I would recommend Sunday Cranall. The purchase was very quick and easy More

Excellent Service We have taken our 2010 Fusion in Kistler several times for service even though this was not where we purchased the vehicle. They have always treated We have taken our 2010 Fusion in Kistler several times for service even though this was not where we purchased the vehicle. They have always treated us well though. The issue today was a dented rim from hitting a pot hole. They were able to get out the dent and washed the car all for no charge. It was much appreciated, and we will continue to do business there in the future. More

New Car Purchase/Lease My over all experience was wonderful. It did take over 3 hours from start to finish, which was a bit on the long side, but I love my new vehicle. I My over all experience was wonderful. It did take over 3 hours from start to finish, which was a bit on the long side, but I love my new vehicle. I would also like to thank the service department for their part as well (I wish I had a name to check for recognition). This was my third purchase/lease from this dealer and I have been completely satisfied with every vehicle that I have received. Thanks to all of the Kistler Ford team. Tonja More

Body Shop They fixed my damaged Fusion and it looks like new, a great job! I will continue to do business with Kistler Ford in Toledo. They have given great ser They fixed my damaged Fusion and it looks like new, a great job! I will continue to do business with Kistler Ford in Toledo. They have given great service every time. More