Yark Subaru

Fast oil change and first check @ 6000 mile Service was fast . People were friendly. My dog was accepted in the shop and waiting area. Check out was fast, Will return there to continue to get w Service was fast . People were friendly. My dog was accepted in the shop and waiting area. Check out was fast, Will return there to continue to get we Subaru serviced. More

Friendly Staff All of the staff was very easy to work. Mia Nicely our salesperson couldn't have been more helpful. but that can be said of everyone we dealt with All of the staff was very easy to work. Mia Nicely our salesperson couldn't have been more helpful. but that can be said of everyone we dealt with More

After having the required change out of the rear coil springs, our Forrester was pulling hard to the left. I made an appointment to have the alignment checked. Waited 2 hours before being told the servic springs, our Forrester was pulling hard to the left. I made an appointment to have the alignment checked. Waited 2 hours before being told the service dept. Would have to look at the issue the next day. Was given a courtesy car to go home. After 3 hours the next morning, I received a call stating I needed to have front brakes and battery changed and that these were all of a sudden critical items . The car inspection 2 weeks prior indicated all items were green checked. And what about the alignment?? "Oh, we will have to get back to you." After 2 more hours i went to the service department because i still had not received a call from them. At that time they said the front left caliper was sticking and they had taken care of that. Repeated that I critically needed front brakes and a new battery. I brought the car home. We removed the front brakes and compared the remaining pad with a new set. There had only been 1/4 wear to the pads. Put a meter on our 13V battery the next morning after sitting idle in the garage overnight. The meter indicated 12.9V. I have documented these items with photographs and am in touch with Subaru of America concerning the lack of integrity of the yarn Subaru service team. More

Excellent, beyond my expectations Everyone was very professional and friendly.My salesperson, had stayed in touch with me over several months until what I wanted became available. I re Everyone was very professional and friendly.My salesperson, had stayed in touch with me over several months until what I wanted became available. I really appreciated her effort. More

Grateful I was glad to get my car in for the 18,000 mile checkup within 24 hrs of realizing it. Could improve on the car wash I was glad to get my car in for the 18,000 mile checkup within 24 hrs of realizing it. Could improve on the car wash More

Excellent customer service. Every time I go. In I always have wonderful service. I have been greeted by Tyler with a smile every single time have wonderful service. I have been greeted by Tyler with a smile every single time More

Thorough and trustworthy Having moved here from St. Louis, this was my first visit to the Yark service center. Stephen was thorough and explained each area of concern. I trust Having moved here from St. Louis, this was my first visit to the Yark service center. Stephen was thorough and explained each area of concern. I trusted his input and advice. More

Excellent job keeping the customer service area sanitized and sanitizing the car after service amid the coronovirus outbreak. Excellent work. Please keep everyone safe! Thank you! and sanitizing the car after service amid the coronovirus outbreak. Excellent work. Please keep everyone safe! Thank you! More

It was a good experience with one exception Among the many things I needed serviced, I also had a problem with my CD Player. The player would skip tracks, change track order, start in the middl Among the many things I needed serviced, I also had a problem with my CD Player. The player would skip tracks, change track order, start in the middle of a CD rather than on Track 1. I was advised that it was fixed via some "software update. Well, not true! It is still not functioning like it is supposed to function. More

As always friendly and helpful staff showroom clean and stocked with water and snacks. My salesman Nick Cook was awesome just like three years ago when I got my outback. stocked with water and snacks. My salesman Nick Cook was awesome just like three years ago when I got my outback. More