Yonkers Honda

The service now, since Rich Leon has come to the company as service manager, is exceptional. It starts with the telephone call to arrange an appointment. The telephone is answered by a living person who i as service manager, is exceptional. It starts with the telephone call to arrange an appointment. The telephone is answered by a living person who is friendly and responsive. When I ask to speak with RJ or Rich the call is tansferred and picked up promptly. In setting up the appointment they go the extra mile to set an appointment that is convenient for ME. When I arrive for my appointment, in a partially enclosed service area, out of the elements, I am greeted by a courteous and friendly person that logs my vehicle in, denotes the vehicle's condition. I then go inside where I am greeted by either Rich Leon or one of the service writers and directed to 'my' service writer. I am sit with the same person every time, which is great because a relationship is built and he really knows me and my vehicle. If I wait while service is performed the waiting room is spacious, comfortable and accomodating. there are beverages and snacks, HD tv, tables and chairs, or a tv viewing area as well as a separate room for quiet work with work stations. The service is always timely and usually performed in less time than expected. More

This is one of the few family owned dealerships in the NY Metro area. I live on Long Island and travel 90 miles round trip (plus tolls and gas) to get my car serviced here. I've been going to this dealer s Metro area. I live on Long Island and travel 90 miles round trip (plus tolls and gas) to get my car serviced here. I've been going to this dealer since 1984. They do excellent work and are deeply concerned about customer satisfaction. More

I put my car Odyssey 2003 to Yonkers Honda Dealer. They damage screw thread in the oil pan. Explanation was " this is often the thread is waring out. this is no our fault." and they proposed me change for damage screw thread in the oil pan. Explanation was " this is often the thread is waring out. this is no our fault." and they proposed me change for discounted price 510 $ (calculation 640$ minus 130$ discount). I call to other mechanic to ask about thread wearing and he explain me its can happen when they used to much power to screw oil plug. Not my fault but i should pay. I call to Brewster honda asking about price to replace oil pan and.... price was 475$ without anny discount!!!!!!! perfect they are thief and maybe they should change dipera not repair cars. More

Walking into a Car dearlership is often intidmating for a woman. However , Frank Gizzi and Chris Walls made me feel comfortable and at ease. They searched and found me a car that was affordable and met a woman. However , Frank Gizzi and Chris Walls made me feel comfortable and at ease. They searched and found me a car that was affordable and met all my needs. Yonkers Honda offers excellent cars, value for money and the best customer service possible. Frank is a fantastic person to do business with and a straight shooter. With whatever budget you have for your next Vehicle , Frank and Chris will always find the best car for you ! More

Just purchased a 3 year old 2008 Honda Pilot. I looked for the right car in a 200 mile radius. I could not go to visit every car I found online so I needed to do some negotiating over the phone. Spoke t for the right car in a 200 mile radius. I could not go to visit every car I found online so I needed to do some negotiating over the phone. Spoke to the manager Chris W (500 Yonkers Ave location) and he gave me a fair price over the phone understanding I did not want to make a 4 hour round-trip drive for nothing. I came down and drove the car. I now dealt with Kevin. The car needed a few odds & ends (cracked fog lamp, some dings removed, crack in the splashguard etc) and we agreed on the terms. Took the car home a few days later and realized that the wireless headphones were missing. Kevin shipped them to me. Also, on the first night I had the car one of the tires was flat. It turned out to be a faulty valve. I needed to get it fixed asap. When I told Chris and Kevin, they agreed to send me a third wireless headphone (3 kids + 2 wireless headphones = problem) as the tire was already paid for. All in all, I would absolutely deal with these guys again. No pressure, nice guys. More

Frank was great!!! Worked with me on what I was looking for. Was great on showing me cars around my price range. Jaime was also great on coding the financial end of the car buying process. He found me for. Was great on showing me cars around my price range. Jaime was also great on coding the financial end of the car buying process. He found me a great interest rate. Overall I had a great experience!!! THANK YOU, YONKERS Honda!!! More

Great Experience My wife and I made an appointment Great Experience My wife and I made an appointment with Yonkers Honda to look at a couple of certified CRV's listed on their website. Unlike a cou Great Experience My wife and I made an appointment with Yonkers Honda to look at a couple of certified CRV's listed on their website. Unlike a couple of other dealers we visited, they actually had the listed cars on the lot and ready for us to test drive when we got there. The sales rep. we dealt with was named Frank. He showed us what we wanted to see, didn't try to sell us something else, and was courteous and professional. He gave us a test drive, gave us time to look over the car, and didn't hover. At the end of the day Frank and Chris (the sales manager) made us a great offer on the car we liked best. We didn't have to compromise on what we wanted and are two very happy customers. More

I located the dealership on the internet, I went to the dealership to look for used car and found the staff to be very helpful in courteous. I would recommend this dealership again. dealership to look for used car and found the staff to be very helpful in courteous. I would recommend this dealership again. More

Robbed I was forced to bring my car into the Yonkers Robbed I was forced to bring my car into the Yonkers Honda dealership due to a recall notice. I usually never go to the dealership since I always f Robbed I was forced to bring my car into the Yonkers Honda dealership due to a recall notice. I usually never go to the dealership since I always feel like I’m getting robbed by the price of everything, but since this was a recall, I couldn’t go to my normal mechanic. Unfortunately the recall work would take two days and I was on my way out of town. They mentioned that it wouldn’t be a problem for them to hold my car until I returned. Apparently this was my first mistake, I should’ve never let my car out of my sight. When I picked up my car a week later, I did a quick walk around and didn’t notice any visible damage on the car exterior, but I found it a little interesting that the contents of the glove compartment were all on the passenger side floor. I chalked it up to hasty workmanship and went on to run my normal errands. When I finally had a chance to look in the trunk, I noticed that over $250 worth of tools were missing with no obvious explanation to their absence. I called the dealership to ask what happened and if one of the technicians had happened to remove them during service and forget to return them. The advisor answering the phone said that he would need to talk to his supervisor and call me back. About 45 minutes passed before I got frustrated from waiting and called back. From what the service representative told me, apparently there was a break-in at the dealership and a number of cars were damaged and had items stolen from them from wheels to windows broken in and GPS and radios stolen, but thankfully since my car was left unlocked in their lot, there was no external damage to it, just items missing. While I’m glad that my car didn’t have any physical damage, I’m sure that had my vehicle been secured properly, no items would’ve been stolen at all. There’s a reason why my car has an alarm system on it and locks for that matter. When I asked the dealer for the police report number that they filed with the local precinct, they said there wasn’t one and they would take care of it. This sounds very strange to me, if the damage to the other vehicles is as extensive as they indicated to me, I’m a little surprised that there is no formal report of it. I appreciate the efforts they’re now making to correct the matter, however, it is a situation that never should’ve happened in the first place. While I know I shouldn’t have left anything of value in my car, I didn’t particularly feel like carrying 20 lbs of tools onto the multiple buses I had to take to home. Given the fact that they neglected to disclose the fact that vehicles were broken into under their watch when I picked up my car and that no police report was filed, leads me to not put any trust into this dealership or their work in the future. I recommend that everyone who reads this review do the same. More

richard stein is the worst sales associate ever. it was just nothing of what he promised. i had to go to service then back to sales...there was no communication at all...it sucked...service was great but s just nothing of what he promised. i had to go to service then back to sales...there was no communication at all...it sucked...service was great but sales...huh not so much...sales is just very disorganized. and the appt request online? for get it. they are very incompetent. More