Yonkers Kia

Yonkers KIA is terrible. I brought my car for service, and someone stole the loose change I had in my dash. Deplorable. I did have a great experience when I brought in a leased vehicle. They took care of and someone stole the loose change I had in my dash. Deplorable. I did have a great experience when I brought in a leased vehicle. They took care of the return fee, then they decided to change the deal and then I received a bill for the fee, that was $400. Ridiculous. Then I discovered that the vehicle (Hyundai) I brought back was lost by Yonkers KIA. Yes, LOST!. I was bombarded to the point of harassment by Hyundai to find the vehicle. So a year after I leased a car from Yonkers KIA, I had to find the previous vehicle, terrible. Yonkers KIA had no idea where the car was until I forced them to look through the paper work. Once discovered, it was then made aware that when they said they would "finish the payments" left on the lease, they didn't do that either. So from July 2019-September 2020, the car was not in my possession - remember at one point it was lost - I leased a vehicle from Yonkers KIA and now the Hyundai I had before has all kinds of damage. Damage that was not there before. So in between that year the vehicle was in a lot, in a garage, or somewhere where it was not maintained and now I'm supposed to cover the damage? They are trying to hide the fact that they lost the vehicle and while it was in their possession it accrued that damage. This whole experience is nauseating. I will never recommend anyone to this location. NEVER! I hope everyone who is thinking about going there reads this, and if you do read this and go there for service hide the change in your car. More

I brought my Mini in for NYS Inspection and it was on time and quick. I was happy with the service and appreciated the turnaround time. time and quick. I was happy with the service and appreciated the turnaround time. More

Wonderful Buying Experience! I walked in and knew exactly what I wanted. Jerry was patient, extremely helpful, and a great salesman! Thanks Yonkers Kia #2021KiaSeltos!!! what I wanted. Jerry was patient, extremely helpful, and a great salesman! Thanks Yonkers Kia #2021KiaSeltos!!! More

Vincent made the entire process super easy and straight forward. I worked with him mainly through text message and only came into the dealership to pick up the car. Was in and out in an hour which is amazi forward. I worked with him mainly through text message and only came into the dealership to pick up the car. Was in and out in an hour which is amazing! Great service and fair pricing. Will definitely be a customer for years to come. Thanks! More

I want to thank Kia for the speedy turnaround and repair of my beloved Rondo. I want to especially point out the excellent service from Darlyn Davis, who was with me every step of the way and sorted throug of my beloved Rondo. I want to especially point out the excellent service from Darlyn Davis, who was with me every step of the way and sorted through any complications that rose up. Thank you for your work. More

My Yonkers KIA Salesman Tony Ramos and Juan Vadi the Used Car Manager provided the highest level of customer service experience to me with the purchase of my 2016 Kia Rio LX during the pandemic. From the fi Car Manager provided the highest level of customer service experience to me with the purchase of my 2016 Kia Rio LX during the pandemic. From the first time I visited the dealership, Tony was up front and honest with me of the buying process and how it may be delayed because of the DMV not being in full operation and I truly appreciated that. They worked with me, listened to my concerns and requests and honored them, which built my trust that sealed the deal. Tony kept me updated during the entire process from start to finish. I was able to pick up my car and drive it home earlier than the original promised date. Tony reached out to me after my purchase and said I can call anytime with any questions or concerns. What dealership does that? Not many. Thank you Tony, Juan and the entire Yonkers KIA Dealership for your outstanding customer service! . MC More

N/AThere is not much i can said....after buying my N/A There is not much i can said....after buying my Nissan in December2019....I never get my registration sticker untill i get a ticket. Up to this N/A There is not much i can said....after buying my Nissan in December2019....I never get my registration sticker untill i get a ticket. Up to this day am still try to my money back for that ticket... Service in bad in this department. Thank You. More

The service was good. It would’ve been a 3 star but Mr. Arias did an excellent job rectifying a certain situation. But I’m satisfied overall. Arias did an excellent job rectifying a certain situation. But I’m satisfied overall. More

I always service my car @ Yonkers Kia. The staff are all wonderful, warm and very knowledgeable. They make the waiting period enjoyable with two areas of waiting with television, coffee, tea and bagels. Yon wonderful, warm and very knowledgeable. They make the waiting period enjoyable with two areas of waiting with television, coffee, tea and bagels. Yonkers Kia is my preferred place for all of my car's needs. Eventhough I purchased my car in Jersey, Yonkers is the place to go. More