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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,329 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible. Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road. We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You! The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have! Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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2695 E Main St

Plainfield, IN

46168

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Showing 2,329 reviews

October 21, 2023

Courteous,professional The facility was clean and inviting, the staff was friendly and helpful a good experience overall More

by tommy.barr2014
Recommend Dealer
Yes
Oct 22, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager

October 19, 2023

This dealership is fantastic. All of the departments that I’ve worked with at their location has always been through , respectful, and they don’t sugar coat or hide things, which More

by Ahquinnah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stafford, Steve Wheat, Rodney Taylor, Miguel Squadrito, Josh Herington, Rodney Taylor
Oct 20, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

October 19, 2023

Jamal did an amazing job helping me find what Jeep and I wanted and then went and got it. He made the buying process very smooth and easy. He was also very easy to communicate with. More

by JMISNER02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Lammer, Bri Millirons, Jamaal Saunders
Oct 20, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Here at York Chrysler Dodge Jeep Ram of Plainfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Rick Haeick General Manager

October 19, 2023

Matt O. In service department was excellent in working to resolve a persistent DEF issue on my RAM3500. Very professional and consistent follow up as they we More

by christopher.dye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out, Christopher. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

October 19, 2023

Jarrod and Donald did a great job for me. There were special circumstances and they went above and beyond to accommodate my needs. I appreciate their help and hope you will reward them for ou More

by carla.carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Nevins and Jarrod
Oct 20, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you, Carla! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager

October 19, 2023

Great service and great people. Really helpful in finding what you need for a good deal. More

by Camron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Lammer, Paul Crowe, Chris Potter
Oct 20, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks, Camron, for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager

October 18, 2023

It was a pleasure working with Paul Crowe at York CJDR. I would recommend them to anyone looking to buy a car. More

by Carcrazy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Crowe
Oct 18, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager

October 18, 2023

Rodney and Mike were absolutely amazing. They got me into a jeep compass with no money down and Rodney aka Eddie Murphy brought the vehicle to my house. Talk about customer service to the fu More

by OG
Recommend Dealer
Yes
Employees Worked With
Michael Stafford, Cathy Lammer, Rodney Taylor, Rodney Taylor
Oct 18, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rick Haeick General Manager

October 15, 2023

dealer sold me a Jeep with bad engine mounts. they told me they went through everything, and that the car was mechanically sound. Wasn’t expecting to buy a certified used vehicle drive it 50 mile More

by Lucas Bernardi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Bailey
Oct 19, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Lucas, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rick Haeick rhaeick@yorkautomotive.com

Oct 19, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Lucas, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rick Haeick rhaeick@yorkautomotive.com

October 14, 2023

I never got my entire service. I was suppose to return for repair to my car but was laid up so I kept calling and leaving service messages and they never returned my call. So I wi More

by wgmarlow
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Thomas, Steve Wheat, Miguel Squadrito, Josh Herington
Oct 19, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jamie Freeman Service Manager

Oct 19, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jamie Freeman Service Manager

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