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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

Overview
Employees
Reviews
Vehicles
4.4
2,329 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible. Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road. We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You! The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have! Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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2695 E Main St

Plainfield, IN

46168

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Showing 2,329 reviews

September 20, 2023

gave us a great deal in and out provided us the truck we wanted ,Paul Crowe was an is a great help with our buy More

by dbaltezore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Anderson, Michael Stafford, Paul Crowe, Nicole Pedroza
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Sep 20, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your wonderful review! We are thrilled that Paul had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new truck, and we thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager

Sep 21, 2023 -

dbaltezore responded

You gave us a great deal we were in and out in no time more than we expected our Ram 1500 Rebel is one hot truck We want to thank Paul Crowe for his help and everyone who made this deal happen

September 19, 2023

George did a good job with selling me the jeep. When I get time I’ll be in to see how to take off the top and sides More

by dcoulter55
Recommend Dealer
Yes
Employees Worked With
Dylan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

September 19, 2023

Curious polite very helpful in customer service Great Job Guys God Bless U and thank U More

by HopenFaithnHope3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
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Sep 20, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

September 18, 2023

Miguel was able to get me in and have service performed quickly allowing me to stay and wait instead of being inconvenienced the whole by not having my truck. More

by jmusgrovejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
Report | Print
Sep 19, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

September 18, 2023

Rodney did an excellent job walking us through the process. This is one very positive young man! More

by Russ
Recommend Dealer
Yes
Employees Worked With
Cathy Lammer, Rodney Taylor, Rodney Taylor
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Sep 18, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Russ, Thank you so much for your excellent review! We are so glad that Rodney had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Rick Haeick General Manager

September 18, 2023

Disappointed! ! I had an 8:00am appointment that I placed over a week prior, so I dropped my Jeep off at 7:45 and placed the keys in the drop box. When I called ar More

by Kelly Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Squadrito
Report | Print
Sep 21, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Rick Haeick rhaeick@yorkautomotive.com

Sep 21, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Rick Haeick rhaeick@yorkautomotive.com

September 16, 2023

Phenomenal experience to with both the dealership and sales rep. No words can describe Rodney’s enthusiasm and customer service. Loved all of it More

by patelmanav131
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor, Rodney Taylor
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Sep 17, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager

September 16, 2023

Did a good job, just left grease marks on my headliner,when replacing air bag More

by CHALLENGER993
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
Report | Print
Sep 17, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for this feedback. We appreciate your business and will share your comments with the team to make sure the same thing doesn't continue to happen. Jamie Freeman Service Manager

September 16, 2023

It was a really good experience. Rodney was amazing.. could have not asked for anything better. More

by chetsi
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Stafford, Rodney Taylor, Rodney Taylor
Report | Print
Sep 17, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear Rodney was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rick Haeick General Manager

September 16, 2023

Customer service was terrible. I brought my car in for service, telling them what needed done by 130 my vehicle hadn’t been looked at. This was after o month to get in. The parts More

by chfinny991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Thomas, Steve Wheat, Miguel Squadrito, Josh Herington
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Sep 17, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jamie Freeman Service Manager

Sep 20, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jamie Freeman Service Manager

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